Describes all the possible remote diagnostics tests that you can run on an Edge to obtain diagnostic information. The diagnostic information contains Edge-specific logs for analysis.
- ARP Table Dump
- Clear ARP Cache
- DNS Test
- DNS/DHCP Service Restart
- Flush Firewall Sessions
- Flush Flows
- Flush NAT
- Gateway
- HA Info
- Interface Status
- List Active Firewall Sessions
- List Active Flows
- List Clients
- List Paths
- MIBs for Edge
- NAT Table Dump
- NTP Dump
- Ping Test
- Route Table Dump
- System Information
- Traceroute
- Troubleshoot BFD - Show BFD Peer Status
- Troubleshoot BFD - Show BFD Peer Counters
- Troubleshoot BFD - Show BFD Setting
- Troubleshoot BGP - List BGP Redistributed Routes
- Troubleshoot BGP - List BGP Routes
- Troubleshoot BGP - List Routes per Prefix
- Troubleshoot BGP - Show BGP Neighbor Advertised Routes
- Troubleshoot BGP - Show BGP Neighbor Learned Routes
- Troubleshoot BGP - Show BGP Neighbor Received Routes
- Troubleshoot BGP - Show BGP Neighbor Details
- Troubleshoot BGP - Show BGP Routes per Prefix
- Troubleshoot BGP - Show BGP Summary
- Troubleshoot BGP - Show BGP Table
- Troubleshoot OSPF - List OSPF Redistributed Routes
- Troubleshoot OSPF - List OSPF Routes
- Troubleshoot OSPF - Show OSPF Database
- Troubleshoot OSPF - Show OSPF Database for E1 Self-Originate Routes
- Troubleshoot OSPF - Show OSPF Neighbors
- Troubleshoot OSPF - Show OSPF Route Table
- Troubleshoot OSPF - Show OSPF Setting
- VPN Test
- WAN Link Bandwidth Test
ARP Table Dump
Clear ARP Cache
DNS Test
DNS/DHCP Service Restart
Flush Firewall Sessions
Flush Flows
Flush NAT
Gateway
HA Info
Interface Status
Run this test to view the MAC address and connection status of physical interfaces.
List Active Firewall Sessions
- LISTEN - represents waiting for a connection request from any remote TCP and port. (This state is not shown in a Remote Diagnostic output).
- SYN-SENT - represents waiting for a matching connection request after having sent a connection request.
- SYN-RECEIVED - represents waiting for a confirming connection request acknowledgment after having both received and sent a connection request.
- ESTABLISHED - represents an open connection, data received can be delivered to the user. The normal state for the data transfer phase of the connection.
- FIN-WAIT-1 - represents waiting for a connection termination request from the remote TCP, or an acknowledgment of the connection termination request previously sent.
- FIN-WAIT-2 - represents waiting for a connection termination request from the remote TCP.
- CLOSE-WAIT - represents waiting for a connection termination request from the local user.
- CLOSING - represents waiting for a connection termination request acknowledgment from the remote TCP.
- LAST-ACK - represents waiting for an acknowledgment of the connection termination request previously sent to the remote TCP (which includes an acknowledgment of its connection termination request).
- TIME-WAIT - represents waiting for enough time to pass to be sure the remote TCP received the acknowledgment of its connection termination request.
- CLOSED - represents no connection state at all.
List Active Flows
List Clients
Run this test to view the complete list of clients.
List Paths
MIBs for Edge
Run this test to dump Edge MIBs.
NAT Table Dump
NTP Dump
Ping Test
Route Table Dump
System Information
Traceroute
Troubleshoot BFD - Show BFD Peer Status
Troubleshoot BFD - Show BFD Peer counters
Troubleshoot BFD - Show BFD Setting
Troubleshoot BGP - List BGP Redistributed Routes
Troubleshoot BGP - List BGP Routes
Troubleshoot BGP - List Routes per Prefix
Troubleshoot BGP - Show BGP Neighbor Advertised Routes
Troubleshoot BGP - Show BGP Neighbor Learned Routes
Troubleshoot BGP - Show BGP Neighbor Received Routes
Troubleshoot BGP - Show BGP Neighbor details
Troubleshoot BGP - Show BGP Routes per Prefix
Troubleshoot BGP - Show BGP Summary
Troubleshoot BGP - Show BGP Table
Run this test to view the BGP table.
Troubleshoot OSPF - List OSPF Redistributed Routes
Troubleshoot OSPF - List OSPF Routes
Troubleshoot OSPF - Show OSPF Database
Troubleshoot OSPF - Show OSPF Database for E1 Self-Originate Routes
Troubleshoot OSPF - Show OSPF Neighbors
Troubleshoot OSPF - Show OSPF Route Table
Troubleshoot OSPF - Show OSPF Setting
VPN Test
- It should be a connected route IP
- It should be reachable and the routes should be advertised
When the Edge cannot select a valid IP as the Source IP to initiate the tunnel request, the VPN Test will fail with the following error.
Branch-to-Branch vpn is disabled. Please enable it before running the test
WAN Link Bandwidth Test
As the bandwidth test is run when the tunnel reconnects after a period of instability, there have been occasions in the field where the link has recovered enough for tunnel connectivity, but not enough to accurately measure the bandwidth of the WAN link. To address these scenarios, if the bandwidth test fails or measures a significantly reduced value, the last known “good” measurement will be used and a re-test of the link will be scheduled for 30 minutes after the tunnel is established to ensure a proper measurement.