Diagnostic bundles allow Operator users to collect all the configuration files and log files into a consolidated Zipped file. The data available in the diagnostic bundles can be used for debugging purposes.
In the Enterprise portal, click .
The
Diagnostic Bundles window allows to request for the following bundles:
- PCAP Bundle – The Packet Capture bundle is a collection of the packet data of the network. Operators, Standard Admins and Customer Support can request PCAP bundles. See Request Packet Capture Bundle.
- Diagnostic Bundle – The Diagnostic bundle is a collection of all the configuration and logs from a specific Edge. Only Operators can request Diagnostic bundles. See Request Diagnostic Bundle.
The generated bundles are displayed in the Diagnostic Bundles window. To download the bundle files, see Download Diagnostic Bundle.
The Diagnostic Bundles option is available only for an Operator user. If you are a Partner user or an Enterprise user, you can request for a PCAP Bundle.
In the Enterprise portal, click .
Click Request PCAP Bundle to generate Packet Capture bundle, which is a collection of the packet data of the network. See Request Packet Capture Bundle.
