Diagnostic Bundles for Edges with new Orchestrator UI

Diagnostic bundles allow Operator users to collect all the configuration files and log files into a consolidated Zipped file. The data available in the diagnostic bundles can be used for debugging purposes.

To generate and download Diagnostic Bundles using the new Orchestrator UI:

1. In the Enterprise portal, click the Open New Orchestrator UI option available at the top of the Window.
2. Click Launch New Orchestrator UI in the pop-up window.
3. The UI opens in a new tab displaying the monitoring and configuring options.
4. In the new UI, click the Diagnostics tab.
5. Click Diagnostic Bundles to request the following bundles:
   • Request PCAP Bundle – The Packet Capture bundle is a collection of the packet data of the network. Operators, Standard Admins and Customer Support can request PCAP bundles. For more information, see Request Packet Capture Bundle with New Orchestrator UI.
   • Request Diagnostic Bundle – The Diagnostic bundle is a collection of all the configuration and logs from a specific Edge. Only Operators can request Diagnostic bundles. For more information, see Request Diagnostic Bundle with New Orchestrator UI.
   Note: The Request Diagnostic Bundle option is available only for an Operator user. If you are a Partner user or an Enterprise user, you can request for a PCAP Bundle.

The generated bundles are displayed in the Diagnostic Bundles window.

To download the bundle files, see #GUID-E7FC1DEE-918D-44EA-A8DD-447AFEBBCFB1.

To delete the bundle files, see #GUID-F0FD265E-B493-4EF4-84AC-5BEDF01ADB14.

To download the details of generated bundles, click More > Download CSV. The details are downloaded in a CSV file.