Self-Healing feature enables VMware SD-WAN Enterprise and Managed Service Provider (MSP) users to activate and configure Self-Healing capabilities at the Customer, Profile, and Edge level.

Once the Operator user activates the Self-Healing feature for an Enterprise in SASE Orchestrator, VMware Edge Intelligence (EI) monitors and tracks the VMware SD-WAN network for systemic and application performance issues across Edges. EI then gathers data regarding Self-Healing actions and triggers remediation recommendations to the users on the SD-WAN side directly through the incident alert email. For more information about Self-Healing feature, see the Self-Healing Overview section in the VMware Edge Intelligence User Guide published at https://docs.vmware.com/en/VMware-Edge-Intelligence/index.html.
Note: Currently, only Manual remediation is supported by EI. Automatic remediation support is planned in future releases.
To activate Self-Healing for all Edges, perform the following steps:
  1. Log in to the SASE Orchestrator as an Enterprise user.
  2. In the SD-WAN service of the Enterprise portal, go to Configure > Edges.
  3. To activate Self-Healing for all Edges, select all Edges by clicking the check boxes before the Name Column and then select Analytics Settings from the More menu.
    This screenshot shows how to activate Self-Healing for all Edges.
  4. In the Change Analytics Settings dialog box that appears, turn on the Analytics Mode and Self Healing functionality, and then click the Update button.

    The Self-Healing feature is activated for all Edges.

Activate Self-Healing for a Specific Edge

To activate Self-Healing for a specific Edge, perform the following steps:

  1. Log in to the SASE Orchestrator as an Enterprise user.
  2. In the SD-WAN service of the Enterprise portal, go to Configure > Edges.
  3. To activate Self-Healing for a specific Edge, click the link to an Edge or click the View link in the Device column. The Device page appears.
  4. Under Connectivity, navigate to the Analytics section and turn on the Analytics Mode and Self Healing functionality and click the Update button.

    The Self-Healing feature is activated for the selected Edge.