VMware Edge Intelligence is a vendor agnostic AIOps solution focused on the Enterprise Edge that ensures end-user and Internet of Things (IoT) client performance, security, and self-healing through wireless and wired LAN, SD-WAN, and Secure Access Service Edge (SASE). Integration of VMware Edge Intelligence with VMware helps extend visibility from SD-WAN to branch, campus, and home. This integration helps VMware Edge Intelligence to get data from different vantage points for each application flow, which includes wireless controller, LAN switch, network services, VMware SD-WAN Edge, VMware SD-WAN Hub, VMware SD-WAN Gateway, and application performance metrics. The solution provides deep visibility into the client experience for every application with actionable insights for proactive remediation. Existing SD-WAN customers can take advantage of VMware Edge Intelligence with software upgrade and license addition.

The Analytics functionality is built natively into the SD-WAN Edge for collecting data inline. The integrated solution is available on all models of SD-WAN Edge, including the Virtual Edge instance. The solution leverages Zero-Touch Provisioning for the Edge to come online by using the VMware SASE Orchestrator. Once the Edge is provisioned, the Analytics functionality collects data, performs deep packet inspection of all traffic, identifies network application and correlates traffic with user information. The metadata trends and analytics are then sent directly to the Cloud Analytics Engine.

Benefits of VMware Edge Intelligence

  • Rich Client Experience - Manage the distributed and secure enterprise deployment with the client experience that eliminates ‘IT’ visits. Get deep visibility into client’s wireless or wired state and proactively manage end-user and IoT device issues across the entire network stack.
  • Proactive Remediation - Fault detection, isolation, and remediation to address issues caused by WLAN, LAN, WAN, network services, security services, and application. Remediate faults isolated with each application performance measured at vantage points between distributed workforce and distributed cloud applications.
  • Application Assurance - Assure performance of over 3000 applications with objective actionable data isolating faults, identifying worst performing clients, number of clients affected, and detecting systemic issues like number of sites impacted.
  • Operational Simplicity - Scalable solution to address exponential growth in end-user and IoT devices with auto-discovery, baselining, and monitoring. Assure IoT device operations with utilization, risk, and performance quantified by automatic device discovery, inventory, baselining and monitoring. Verify impact of changes made with quantifiable data from performance baseline comparison. Predict benefits and justify ROI for existing and future changes to move from reactive to proactive mode.

To understand how Edge Intelligence works, see VMware Edge Intelligence User Guide available at https://docs.vmware.com/en/VMware-Edge-Intelligence/index.html.