The Skyline Collector collects product usage and diagnostic data from these products and solutions, and securely transfers this data to VMware, for the purposes of providing an enhanced technical support experience.

Single Skyline Collector

A single Skyline Collector is sufficient for most customers.

The deployment of a Skyline Collector is required, as-part of adopting VMware Skyline. Follow the Deploy a Skyline Collector steps to deploy a Skyline Collector within your environment.

Multiple Skyline Collectors

For customers with geographic disperse environments, we recommend deploying a Skyline Collector in each geographic disperse environment.

The following image shows multiple Skyline Collectors, deployed for a single Cloud Services Organization:


The image shows multiple Skyline Collectors (Collector 1 and Collector 2), deployed for a single Cloud Services Organization.

In the above example, you have two vCenter servers, each in a different geographic disperse data center. Also, you have a NSX Manager in one data center, and a VMware Aria Operations in the second data center.

In this scenario, you deploy two Skyline Collectors, one in each data center. You can then attach the VMware products and solutions within each data center to the VMware Skyline Collector deployed in the same data center.

Data center

VMware Skyline Collector

VMware Products and Solutions

Data center 1

Skyline Collector 1

vCenter Server 1

NSX Manager

Data center 2

Skyline Collector 2

vCenter Server 2

VMware Aria Operations

VMware Skyline Advisor Visibility

As detailed within the above image, both Skyline Collectors are registered with a single Cloud Services Organization. If visibility across both the data centers, and all the VMware products and solutions need not be limited, a single Cloud Services Organization can be used for both environments.

Also, the Skyline Advisor service for that Cloud Services Organization can see across both environments. You dont have to log in to two different VMware Skyline Advisor services to see details for both environments. The information provided within Skyline is aggregated from both Skyline Collectors, into a single Skyline Advisor service instance for you.

Granting Skyline users access to Skyline Advisor, within this single Cloud Services Organization, allows you to view information, and use Log Assist, for both environments.