Associate your Entitlement Account or SaaS Subscription with your Cloud Services Organization. Also, download, install, and register the Skyline Collector with your Cloud Services Organization.

To complete the process of adopting Skyline, you must complete the following steps provided within the Skyline Setup wizard:

  • Link Entitlement Account or SaaS Subscription.

  • Download, and install the Skyline Collector.

  • Register the Skyline Collector with your Cloud Services Organization.

Prerequisites

Procedure

  1. Click Link next to the Entitlement Accounts or SaaS Subscriptions that you want to associate with your Cloud Services Organization. There are two important factors for choosing which available Entitlement Accounts or SaaS Subscriptions to link to your Cloud Services Organization. You must link a minimum of one Entitlement Account or SaaS Subscription to your Cloud Services Organization.
    Displays the Skyline Setup page. Here, you can link your support entitlements.

    • Support Level - While Skyline is available to customers with an active Production and/or Premier Support contract, the Skyline service is tiered based upon the customer's support level. Premier Support customers receive all the features and functionality of Skyline, including Success 360 Insight Reports and have access to both Basic, and Advanced Findings. See VMware KB Article 79286 for additional details.

    • Support Request visibility - When you open a Support Request, that Support Request is associated with an Entitlement Account or SaaS Subscription. Within Skyline, if you open a Support Request under an Entitlement Account or SaaS Subscription that is NOT linked with your Cloud Services Organization, then the Support Request will not be visible within Skyline Advisor. Because of this, you will not be able to utilize Skyline Log Assist to transfer logs to VMware for the Support Request. Therefore, link any, and all Entitlement Accounts or SaaS Subscriptions to your Cloud Services Organization for which Support Requests are opened under.

      Note:

      Currently, Skyline has associated the SaaS Subscription with the Production Support level to your Cloud Services Organization.

  2. After linking your Entitlement Account(s) or SaaS Subscription(s), click Collector Setup.
  3. The Collector Setup page provides a hyperlink to this guide and the Skyline Collector download page on My VMware.
    1. Click the Skyline Planning and Deployment Guide to view documentation to assist you with deploying the Skyline Collector virtual appliance.
    2. Click the Skyline Collector download link to download the Skyline Collector virtual appliance in OVA format. Install the Skyline Collector using the vCenter Server - Deploy OVF Template wizard. See Initial Configuration for the steps to complete configuration of the Skyline Collector.
    3. Copy the registration token already created. Use this registration token to register the Skyline Collector with your Cloud Services Organization. See Collector Registration for additional details.
    4. Click Proceed. If you want to verify the collector setup, click Verify Collector Setup.
    5. After you have successfully registered your Skyline Collector, click Verify and Proceed.
      Displays the Skyline Collector Setup page. Click Copy to copy the Token and register the collector. Click Verify and Proceed after registration.
  4. The final step provides a hyperlink for quick access to Skyline Advisor. Click Continue to open Skyline Advisor.

Results

Skyline Advisor Pro will begin displaying inventory details, and Findings & Recommendations, within 4 hours after you complete the initial configuration of your Skyline Collector.

Skyline Advisor will begin displaying inventory details, and Findings & Recommendations, 12-72 hours after you complete the initial configuration of your Skyline Collector.

This includes adding a minimum of 1 product to your Skyline Collector, such as a vCenter Server.

What to do next

To add users to Skyline Advisor, use Identity & Access Management within Cloud Services.