To stop active VMware Smart Assurance programs (UNIX):

  1. Stop active VMware Smart Assurance services using the sm_service utility from BASEDIR/smarts/bin: 

                   ./sm_service stop --all

  2. Determine if any VMware Smart Assurance services are still running by using the brcontrol utility from BASEDIR/smarts/bin: 

    ./brcontrol -b
               <host>:<port>
    Table 1. Next steps for detecting and stopping programs

    The Broker is on the . . .

    And this displays . . .

    Do this . . .

    Same host

    “Error attaching to Broker” message

    The Broker is not running. Go to step 4 .

    List of servers registered with the Broker

    • The Broker or service daemon did not shut down.

    • If any servers are still running on the host, these did not shut down.

    Go to step 3 .

    Different host

    List of servers registered with the Broker

    • If any servers are still running on the host where you will install the VMware Smart Assurance software, these did not shut down. Go to step 3 .

  3. Stop any VMware Smart Assurance server that is still running. If the Broker is on the host, stop the local Broker:

    • To stop any server that is still running, use the dmquit utility from BASEDIR/smarts/bin: 

                           ./dmquit --server=<server name>
                      -b 
                     <host>:<port>
                     ./brquit --broker=localhost:
                     <port>

  4. Determine if any other VMware Smart Assurance processes are still running and shut the processes down:

    • Detect the processes using the following command: 

                           ps -ef | grep “sm_”
                     kill
                     <pid>