You can use any of the following common methods to open a Business Services map:

  • Open the Map Console by selecting the Show Map menu option from any opened console attached to the Global Manager. For example, in the Notification Log Console, click a business impact notification and then select Event > Show Map, or right-click the notification and then select Show Map in the pop-up menu. In the Topology Browser Console, right-click a business element and then select Show Map in the pop-up menu.

  • Open the Map Console from the Global Console by selecting File > New > Map Console. In the topology tree of the Map Console, click an element to display a map for the element, or right-click an element and then select Business Services from the pop-up menu. If the Business Services option is not available (dimmed) in the pop-up menu, a Business Services map is not available for the element.

  • In an opened topology map, right-click a map icon and then select Business Services from the pop-up menu.

    If an infrastructure or application element has a relationship to ServiceOffering or BusinessProcess elements, the Business Services map is available for that infrastructure or application element in the Topology tab of the Map Console. Likewise, for groups with relationships to ServiceOffering or BusinessProcess elements, the Business Services map is available for the group in the Groups tab of the Map Console.