Business Services maps

The Global Console presents the business topology information in a variety of dynamically updated formats that show the status of the business and group elements and their relationships. One of those formats is the Business Services map, which is a graphical representation of the business topology.

Viewing Business Services maps is an easy and quick way to learn more about the source and cause of business impact notifications. You can view Business Services maps using the Map Console view.

The Business Services map shows business, group, infrastructure, and application elements. The infrastructure and application elements support the ServiceOffering and BusinessProcess business elements and include devices, software services, and groups of devices or software services (HierarchicalGroups).

The relationships between the business, group, infrastructure, and application elements are defined in the Business Impact Manager import datafiles. The infrastructure and application elements are discovered by the underlying Domain Managers.