The CTI Service Polling - SNMP setting configures availability monitoring of discovered CTI services. The monitoring is accomplished by sending periodic SNMP requests to the managed service to obtain status.

Parameters for the CTI Service Polling - SNMP setting lists the parameters for the CTI Service Polling - SNMP polling setting.

Table 1. Parameters for the CTI Service Polling - SNMP setting

Parameter

Default value

Description

AnalysisMode

ENABLED,DISABLED

Default: ENABLED

Enables or disables the monitoring of CTI services.

PollingInterval

30 to 3600 seconds

Default: 240 seconds

Time between successive availability polls.

Retries

0 to 10 retries

Default: 3

Number of retry connectivity polls to perform when the initial poll fails.

Timeout

10 to 10000 milliseconds

Default: 700 milliseconds

Amount of time to wait for the poll response before the first poll request times out. The timeout value doubles for each successive retry.

For Timeout=700 msec (0.7 sec) and Retries=3:

  • 0.7 seconds for first retry

  • 1.4 seconds for second retry

  • 2.8 seconds for third retry