Impacts describe the effect of an event or aggregate of events on other elements in the system.

Down root-cause problems and impacts lists Down root-cause problems and their impacts.

ServiceExeption root-cause problems and impacts lists ServiceException root-cause problems and their impacts.

Table 1. Down root-cause problems and impacts

Problem

Impacts

Card Down

OperationallyDown

Card CardImpact

PackagesSystemUSC SystemImpact

ComposedCard CardImpact

CardRedundancyGroup GroupImpact

RealizedNetworkAdapterImpact

DS1Service Down

Unresponsive

DS1Service TrunksUnavailable

GatewayService Down

Unresponsive

GatewayService Unregistered;

H248RegistrationSession Disconnected;

H323GateKeeper Down

Unresponsive

GatewayService Unregistered;

IPPhone Unregistered;

IPPhoneGroup Degraded;

H248RegistrationSession Down

GatewayService Unregistered

Disconnected

IPConnector Down

Unresponsive

CardServiceRedundancyGroup AllComponentsDown or ReducedRedundancy or AtRisk;

Port Down

ProxyDown (not visible)

ConnectedIPPhone Unregistered

VoiceAnnounceService Down

Unresponsive

VoipApplication Down

Unresponsive

VoipProcess Unresponsive

VoipNetworkService Down

Unresponsive

VoipProcess Unresponsive

VoiceMailApplication Down

Unresponsive

VoipProcess Unresponsive;

UnitaryComputerSystem Down

(including subclasses)

Hosting Service DownSymptoms

Composed Card CardImpact

Composed UCS SystemImpact
Table 2. ServiceExeption root-cause problems and impacts

Problem

Impacts

VoipApplication ServiceException

PartialUnresponsive

VoipProcess Unresponsive

VoipNetworkService ServiceException

PartialUnresponsive

VoipProcess Unresponsive

VoiceMailApplication ServiceException

PartialUnresponsive

VoipProcess Unresponsive