Events reported by VoIP Availability Manager for Avaya EP lists the classes of elements managed by VoIP Availability Manager with the Avaya Enablement Pack and the events that may occur for each class.
| Class |
Events |
Description |
|---|---|---|
| Card |
OperationallyDown |
The problem pertains to a card that is providing a VoIP card service (such as Avaya’s CLAN or IPSI card) and is diagnosed by VoIP Availability Manager through a received Avaya trap |
| CardServiceRedundancyGroup |
AllComponentsDown AtRisk ReducedRedundancy |
All of the components in the redundancy group are down The number of functioning components is below the AtRiskThreshold At least one component is not functioning but the total number of functioning components is above AtRiskThreshold |
| ConvergedCallManager |
BackupActivated MajorFailover MinorFailover LoadException Unresponsive |
A primary call manager has failed and a secondary call manager has been activated A major failure was observed and a failover took place giving control to the Enterprise Survivorable Server (ESS) A Minor failure was observed and a failover took place giving control to the Local Survivorable Processor (LSP) The occupancy of the call server processor has exceeded the threshold This entity is unresponsive according to the status received or all of its critical components are unresponsive |
| ConvergedCallManagerRedundancyGroup |
NoIPStationRegistered AllComponentsDown AtRisk ReducedRedundancy |
No IP end points are registered to any member of this redundancy group. This implies a significant failure may be underway There is more than one component in the group, and all components are down The number of functioning components is below the AtRiskThreshold There are down components in the group, but the up percent is above the AtRiskThreshold |
| DS1Service |
LoadException TrunksUnavailable |
Active trunk percentage has exceeded the threshold. Indicates the service may be overloaded All trunks from this DS1 card are down |
| GatewayService |
Unregistered Unresponsive |
This Media Gateway service is not registered with any call server and hence provides no functionality This entity is unresponsive according to the status received or all of its critical components are unresponsive |
| H323Gatekeeper |
RegistrationException PhonesUnavailable Unresponsive |
There are phones still registered to this service, but the reduced phone registration count has exceeded the threshold in the last data sampling interval There were phones previously registered to this service, but all phones registrations have been dropped due to possible network problems Received trap indicates the CLAN is unresponsive |
| H248RegistratioonSession |
Disconnected |
The H.248 link between the gateway and its Call Manager or H.323 gatekeeper is down. |
| IPConnector |
Unresponsive |
Received trap indicates IPSI is unresponsive |
| IPPhone |
Unregistered RegistrationRejected |
IP phone is not registered with any call agent Attempts by the IP phone to register with the call agent were rejected |
| IPPhoneGroup |
Degraded |
Unregistered IP phone percentage exceeds the threshold. |
| MediaProcessor |
LinksUnavailable Unresponsive |
Control link or Ethernet link is down Received trap indicates MedPro is unresponsive |
| UnitaryComputerSystem Host; Switch; Router; Node; CallServer; MediaGateway |
ProxyDown (not visible) |
Received Down event from IP Manager |
| VoiceAnnounceService |
Unresponsive |
Received trap indicates VAL is unresponsive |
| VoipApplication |
Unresponsive PartialUnresponsive |
This entity is unresponsive according to the status received or all of its critical or key components are unresponsive Partial components are unresponsive. |
| VoiceMailApplication |
Unresponsive PartialUnresponsive |
This entity is unresponsive according to the status received or all of its critical or key components are unresponsive Partial components are unresponsive. |
| VoipCluster |
ResourceException RoutePatternsUnavailable TrunkGroupsUnavailable PhonesUnavailable |
Degraded route patterns or trunk groups exist in this cluster All route patterns in this cluster are down All trunk groups in this cluster are down All phones in this cluster are down |
| VoipNetworkService |
Unresponsive PartialUnresponsive |
This entity is unresponsive according to the status received or all of its critical or key components are unresponsive Partial components are unresponsive. |
| VoipProcess |
Unresponsive |
This entity is unresponsive according to the status received or all of its critical components are unresponsive |
