Events for VoIP Availability Manager Avaya elements

Events reported by VoIP Availability Manager for Avaya EP lists the classes of elements managed by VoIP Availability Manager with the Avaya Enablement Pack and the events that may occur for each class.

Table 1. Events reported by VoIP Availability Manager for Avaya EP

Class	Events	Description
Card	OperationallyDown	The problem pertains to a card that is providing a VoIP card service (such as Avaya’s CLAN or IPSI card) and is diagnosed by VoIP Availability Manager through a received Avaya trap
CardServiceRedundancyGroup	AllComponentsDown AtRisk ReducedRedundancy	All of the components in the redundancy group are down The number of functioning components is below the AtRiskThreshold At least one component is not functioning but the total number of functioning components is above AtRiskThreshold
ConvergedCallManager	BackupActivated MajorFailover MinorFailover LoadException Unresponsive	A primary call manager has failed and a secondary call manager has been activated A major failure was observed and a failover took place giving control to the Enterprise Survivorable Server (ESS) A Minor failure was observed and a failover took place giving control to the Local Survivorable Processor (LSP) The occupancy of the call server processor has exceeded the threshold This entity is unresponsive according to the status received or all of its critical components are unresponsive
ConvergedCallManagerRedundancyGroup	NoIPStationRegistered AllComponentsDown AtRisk ReducedRedundancy	No IP end points are registered to any member of this redundancy group. This implies a significant failure may be underway There is more than one component in the group, and all components are down The number of functioning components is below the AtRiskThreshold There are down components in the group, but the up percent is above the AtRiskThreshold
DS1Service	LoadException TrunksUnavailable	Active trunk percentage has exceeded the threshold. Indicates the service may be overloaded All trunks from this DS1 card are down
GatewayService	Unregistered Unresponsive	This Media Gateway service is not registered with any call server and hence provides no functionality This entity is unresponsive according to the status received or all of its critical components are unresponsive
H323Gatekeeper	RegistrationException PhonesUnavailable Unresponsive	There are phones still registered to this service, but the reduced phone registration count has exceeded the threshold in the last data sampling interval There were phones previously registered to this service, but all phones registrations have been dropped due to possible network problems Received trap indicates the CLAN is unresponsive
H248RegistratioonSession	Disconnected	The H.248 link between the gateway and its Call Manager or H.323 gatekeeper is down.
IPConnector	Unresponsive	Received trap indicates IPSI is unresponsive
IPPhone	Unregistered RegistrationRejected	IP phone is not registered with any call agent Attempts by the IP phone to register with the call agent were rejected
IPPhoneGroup	Degraded	Unregistered IP phone percentage exceeds the threshold.
MediaProcessor	LinksUnavailable Unresponsive	Control link or Ethernet link is down Received trap indicates MedPro is unresponsive
UnitaryComputerSystem Host; Switch; Router; Node; CallServer; MediaGateway	ProxyDown (not visible)	Received Down event from IP Manager
VoiceAnnounceService	Unresponsive	Received trap indicates VAL is unresponsive
VoipApplication	Unresponsive PartialUnresponsive	This entity is unresponsive according to the status received or all of its critical or key components are unresponsive Partial components are unresponsive.
VoiceMailApplication	Unresponsive PartialUnresponsive	This entity is unresponsive according to the status received or all of its critical or key components are unresponsive Partial components are unresponsive.
VoipCluster	ResourceException RoutePatternsUnavailable TrunkGroupsUnavailable PhonesUnavailable	Degraded route patterns or trunk groups exist in this cluster All route patterns in this cluster are down All trunk groups in this cluster are down All phones in this cluster are down
VoipNetworkService	Unresponsive PartialUnresponsive	This entity is unresponsive according to the status received or all of its critical or key components are unresponsive Partial components are unresponsive.
VoipProcess	Unresponsive	This entity is unresponsive according to the status received or all of its critical components are unresponsive