Aggregates indicate impacts on the logical group or application from services or components which have performance or availability exceptions. Aggregates lists the current aggregates.

Table 1. Aggregates

Class

Aggregate name/description

Component events

VoipCluster

PerformanceExceptions

VoipCluster issues a single notification to aggregate performance exceptions on processor overload; call overload; media resource overload; media resource request being rejected; DS1 trunk overload; large phone registration changes, and so forth

VoipCluster MosException

CallManager CallLoadException

MediaResourceAggregate ResourceException;

MediaResourceAggregate LoadException;

H323Service CallLoadException;

GatewayService ResourceException

AvailabilityExceptions

VoipCluster issues a single notification to aggregate availability exceptions on route pattern, trunk group, voice mail, phone are unavailable, or any components

VoipCluster PhoneUnavailable;

VoipCluster VoiceMailDevicesUnavailable;

CallManagerRedundancyGroup PhonesUnavailable;

CallManagerRedundancyGroup GatewayDevicesUnavailable

CallManagerRedundancyGroup MediaDevicesUnavailable;

CallManagerRedundancyGroup CTIDevicesUnavailable;

CallManagerRedundancyGroup AllComponentsDown

CallManager RegistrationException;

GatewayService DChannelInactive

CallManager

RejectedExceptions

CallManager gets a single event when any device registration request gets rejected, mostly likely due to mal configuration on either call manager side or device side

CallManager RegistrationRejected;

MediaService RegistrationRejected;

VoiceMailService RegistrationRejected;

GatewayService RegistrationRejected;

CTIService RegistrationRejected;

RegistrationExceptions

CallManager gets a single event when any device becomes unregistered from registered.

MediaService Unregistered;

VoiceMailService Unregistered;

GatewayService Unregistered;

CTIService Unregistered;

CallProcessor

OperationExceptions

CallProcessor BackupActivated;

CallProcessor ExceededMaximumUptime;

CallProcessor DegradedIPPhoneRegistration;

CallProcessor TrapNotEnabled

IPPhone

Impacted

NetworkAdapter_Performance HighUtilization;

NetworkAdapter_Performance HighErrorRate;

NetworkAdapter_Performance HighDiscardRate;

NetworkAdapter_Performance HighBroadcastRate;

NetworkAdapter_Performance HighCollisionRate;

NetworkAdapter_Performance HighQueueDropRate;

IPPhoneGroup

Impacted

The phone group gets impacted because one or more of the call manager groups it registers with get all call manager down, or all CTI devices have unregistered with call managers in the group, or all gateway devices have unregistered with call managers in the group, or all media devices have unregistered with call managers in the group

CallManager Unresponsive;

CallProcessor Unresponsive;

CallManagerRedundancyGroup AllComponentsDown;

CallManagerRedundancyGroup PhonesUnavailable;

CallManagerRedundancyGroup GatewaysUnavailable;

CallManagerRedundancyGroup MediaDevicesUnavailable;

CallManagerRedundancyGroup CTIDevicesUnavailable;

CallProcessor Unresponsive;

IPPhoneGroup Degraded;

NetworkAdapter_Performance HighUtilization;

NetworkAdapter_Performance HighErrorRate;

NetworkAdapter_Performance HighDiscardRate;

NetworkAdapter_Performance HighBroadcastRate;

NetworkAdapter_Performance: HighCollisionRate;

NetworkAdapter_Performance HighQueueDropRate;

RegistrationExceptions

IPPhone Unregistered

RejectedExceptions

IPPhone RegistrationRejected

VoiceMailApplication

Impacted

The application or service is Impacted if there exists unresponsive composing process or service

VoiceMailApplication HighPortUtilization;

JTAPIException;

JTAPIUnresponsive;

MailboxException;

VoiceMailbox HighUtilization;