This section describes how to create hierarchical groups, including the syntax of the group datafile and how to load the group information into the Global Manager.

To create hierarchical groups:

  1. Create one or more hierarchical group datafiles that specify the groups and their members. You can also add new groups and their members to existing hierarchical group datafiles, including the two example group datafiles ( and that are provided with the system. To use one of the example group datafiles, make a copy of the example file and rename it appropriately. These data files must be located in the BASEDIR/smarts/local/conf/ics directory. “Syntax of hierarchical group datafiles” on page 133 describes the syntax of the group data files.

  2. If necessary, edit the Business Templates options in the Global Manager Administration Console to add or delete the names of hierarchical group datafiles.

  3. If hierarchical group files are added or deleted, reconfigure the Global Manager. “Reconfiguring the server” on page 106 describes how to reconfigure the Global Manager.

  4. Import the group definitions by regrouping the group datafiles. “Regrouping hierarchical group data” on page 135 describes how to regroup the datafiles.

    The Global Manager processes the group and service topology data specified in the BusinessSection. If the Global Manager does not encounter any errors, it does the following:

    • Adds any new group and service information to its topology

    • Deletes any group and service information that is in the current topology but which has been deleted in the new hierarchical group datafiles being imported


      Both reconfiguring and regrouping update the service topology used by Business Impact Manager.

      After the hierarchical group data is loaded into the Global Manager, you can view hierarchical groups through the Global Console.