If you want additional user roles, such as oper (operator), or profiles configured in your Presentation SAM server, you must set role restrictions after installing the SolutionPack for Smarts.

The default role is assigned to administrator. Add additional roles as needed.

Procedure

  1. From Administration > Roles, click New Role.
  2. Click Modules & Restrictions Access and expand the Smarts module.
  3. Add an existing smarts profile (such as oper-profile or default-profile) and click Save.
  4. From Administration > Users, create a new user and assign a role to the new user.
    You can assign one or more roles to a new user.
    Note: Notification actions (like Acknowledge/Unacknowledge, Take/Release Ownership, and so on) in the Notifications view are available for a user who is assigned multiple roles that have the same sam-profiles. Notification actions are not available for a user who is assigned multiple roles that have different sam-profiles.