consoles have different capabilities. For each type of user and their equipment, determine which console is most appropriate:

  • Global Console can provide all functions and all views to operators. Administrators can restrict console operations so that operators have only the specific functionality that they require.

  • Web Console can also provide all functions and all views that are available from the Global Console, except for the Topology Browser Console. As with the Global Console, most console operations can be restricted.

  • Business Dashboard provides access to the results of analysis through one or more Dashboard viewlets implemented as Java applets. A Dashboard viewlet is a Java application that shows a particular aspect of Service Assurance information such as notifications, containment, or maps. Dashboard viewlets provide operational functions, but no administrative functions.

    A Global Console, a Web Console, and a Business Dashboard (on a single browser using one Java Virtual Machine) showing similar content, all use the same resources. This is regardless of the number of viewlets displayed by the Business Dashboard.