Service Assurance Manager architecture

VMware Telco Cloud Service Assurance Manager architecture illustrates the VMware Telco Cloud Service Assurance SAM architecture.

Figure 1. Service Assurance Manager architecture

Service Assurance Manager abstracts topology information and cross-correlates and consolidates event information from distributed VMware Telco Cloud Service Assurance applications and third-party applications.

Note:

VMware Telco Cloud Service Assurance applications are responsible for discovering and monitoring infrastructure elements, and correlating event information within their respective managed domains.

Service Assurance Manager, other VMware Telco Cloud Service Assurance applications, or third-party applications communicate by way of a shared Information Bus that employs the VMware Telco Cloud Service Assurance Common Information Model™ (ICIM). After Service Assurance abstracts high-level views of the distributed topologies from the underlying applications, it correlates, consolidates, and integrates event information collected from the applications, and enriches the event information with the severity of the events.

Event information (for example, root-cause problems and their impacts and severities) are displayed in the Notification Log Console, Topology Browser Console, Map Console, or Summary View Console. From these consoles, operations personnel can invoke diagnostic or corrective tools, store the information for management and operations reports, and send the information to third-party applications.