To obtain detailed information about an individual MPLS notification, you can use any of the following common methods to open the Notification Properties dialog box:

  • Double-click an MPLS notification in the Notification Log Console.

  • Select an MPLS notification in the Notification Log Console and then click the Show Notification Properties toolbar button.

  • Right-click a selected MPLS notification and then select Properties.

  • Double-click an MPLS map icon (in the Map Console) that is affected by active events.

    Notification Properties dialog box that shows a VRF Down problem shows a Notification Properties dialog box for a VRF Down problem that is diagnosed by MPLS Manager.

    Figure 1. Notification Properties dialog box that shows a VRF Down problem

    In Figure 3, attribute IsRoot = Yes indicates that VRF Down is deemed a root-cause problem by the Global Manager, and attribute IsProblem = Yes indicates that VRF Down is deemed a root-cause problem by MPLS Manager. IsRoot and IsProblem attribute values for a notification describes what the IsRoot and IsProblem attribute values mean.

Table 1. IsRoot and IsProblem attribute values for a notification

IsRoot value 1

IsProblem value 2

Meaning

Yes

After correlating this notification with notifications that are received from other underlying Domain Managers, the Global Manager has determined that this notification is a root-cause problem.

No

After correlating this notification with notifications that are received from other underlying Domain Managers, the Global Manager has determined that this notification is not a root-cause problem.

Yes

The underlying Domain Manager that created this notification has marked this notification as a root-cause problem.

No

The underlying Domain Manager that created this notification has marked this notification as an event.

1**Determined by the Global Manager.

2**Determined by the underlying Domain Manager that created the notification.

By default, the IsRoot and IsProblem attributes columns do not appear in the Notification Log Console. To add the IsRoot attribute column, right-click an attribute column heading (for example, Class) in the Notification Log Console, select Insert Column in the pop-up menu, and then select IsRoot in the submenu; the IsRoot column is inserted to the left of the selected column. Repeat this procedure to add the IsProblem attribute column.