Root-cause problems

Root-cause problems diagnosed by Network Protocol Manager for EIGRP lists the root-cause problems that are diagnosed by Network Protocol Manager for EIGRP. For each problem, Root-cause problems diagnosed by Network Protocol Manager for EIGRP identifies the managed object for which the problem is diagnosed, the condition for the problem, and the events that are correlated by Network Protocol Manager for EIGRP to diagnose the problem.

Table 1. Root-cause problems diagnosed by Network Protocol Manager for EIGRP

Managed object	Root cause	Condition	Events (symptoms) of root cause 1
1**Interpret event entries as <object name>::<event name>.
EIGRPService	Down	This EIGRP service is down, and all the EIGRP sessions associated with this service are down.	EIGRPSession::Disconnected All EIGRP sessions associated with this service are disconnected.
EIGRPProtocolEndpoint	Disabled	This EIGRP protocol endpoint or its associated physical interface is administratively down (manually disabled), and the EIGRP session for this endpoint is reporting an improper state.	EIGRPProtocolEndpoint::AdministrativelyDown
EIGRPSession	Down	This EIGRP session is not established, and no other known problem can explain why this session is not established.	EIGRPSession::Disconnected