VMware Telco Cloud Service Assurance is an automated service assurance solution designed to bridge the gap between the virtual and physical worlds. It provides monitoring and network management across all layers for rapid insights, reduced costs, and improved customer experience.
VMware Telco Cloud Service Assurance simplifies the data extraction, enrichment, and analysis of network data across a multi-vendor environment into actionable notifications and alerts. It manages the expanding business needs of the Telco in an SDN environment.
What VMware Telco Cloud Service Assurance Does
Single Pane of Glass
VMware Telco Cloud Service Assurance provides an integrated service monitoring and network management solution. It correlates physical devices such as hosts, switches, and routers with virtual environments such as NFV, VMs, SDN and SD-WAN, providing CSP operations teams with rapid insight and automated actions.
Automates Root Cause Analysis
VMware Telco Cloud Service Assurance provides automated root cause analysis of network incidents across service, physical, and virtual cloud environments for the faster problem isolation and remediation. Extraneous alarms are suppressed, and root causes rapidly identified.
Auto Discovers Physical and Virtual Topologies
With advanced auto-discovery capabilities, VMware Telco Cloud Service Assurance can discover the topology of an entire network – physical, virtual, tenants, and services - within hours and present operators with a comprehensive, graphical topology view. Changes to the network are detected and the topology is updated.
Manages Multi-Tenancy, Multi-Vendor Environments
VMware Telco Cloud Service Assurance provides multi-tenancy and multi-vendor support so CSPs can monitor and proactively manage multiple customers with diverse environments within a single eco-system. It enables CSPs to visualize, analyze, and optimize their environments to enable faster resolution times, provide high availability, and meet stringent SLAs.
Business Impact Analysis
VMware Telco Cloud Service Assurance allows operator to assign business impact scores to tenants and services. Incidents are automatically be prioritized for those tenants who have contracted higher-value services and SLAs for a faster remediation.
Rather than using a rules-based engine that must be continuously updated, VMware Telco Cloud Service Assurance uses an advanced multi-dimensional deterministically model-based engine. It automatically adapts to managed systems and reduces alarms by up to 95%+.
Unified Operations View
VMware Telco Cloud Service Assurance provides a unified view for the operations team to examine the root cause notifications, topology, and health (fault and performance) of network infrastructure, and take necessary actions.
Dashboards and Reports
VMware Telco Cloud Service Assurance creates dashboard and reports that are focused on various infrastructure domains (physical/virtual) with pre-packaged reports such as health, use, inventory, availability, use, and flow.
VMware Telco Cloud Service Assurance is available as a ready-to-run appliance as various templates (small, medium, and large) based on needs of the customers. The deployment takes place within minutes without any database, messaging, or operating system to be installed and configured.
Data Collection Framework
VMware Telco Cloud Service Assurance provides out-of-the box data collector coverage collecting the fault and the performance data from a wide range of network vendors across L2/L3, SDN, IMS, Multi-Vendor Physical Infrastructure, IP and Transport - L2/L3 IP, MPLS, Network Protocol Layers (BGP, ISIS, EIGRP), and vEPC infrastructure and services.
In addition, VMware Telco Cloud Service Assurance allows collecting metrics and enriching that data from any network device, that helps to monitor and report on inventory, health score, network traffic, network trends, and IP-SLA.
Multi-Vendor NFV Assurance
VMware Telco Cloud Service Assurance integrates with VMware vCloud NFV for an intelligent approach to multi-tenant and distributed NFV Assurance, supporting virtual compute (vSphere), virtual networking (NSX-T), Cisco ACI, and OpenStack NFV solutions.
Virtual Infra Management Layer
The virtual infrastructure layer of the VMware Telco Cloud Service Assurance contains VMware Cloud Director (vCD), VMware Integrated Open Stack (VIO) and VMware Tanzu that provide compute, networking, and storage resources to the management and tenant workloads.
Mobile Core Assurance
VMware Telco Cloud Service Assurance integrates with the Mobile Core Assurance use case to provide cross-domain correlation, from the connected network equipment, physical servers, VIM, CaaS, CNFs and service assurance.
The mobile RAN use case in the VMware Telco Cloud Service Assurance is using rich sets of data collection techniques, from built-in collectors for the transport network and physical hardware, vRealize Operations for the VIM and CaaS, and using a new Kafka collector to consume fault and performance metrics from the RAN EMS.