Each element in the Global Manager’s repository must have a unique name. When you create a topology element, the Global Manager assigns a predetermined prefix to each element’s name to prevent naming conflicts with other topology elements. Prefixes for business element names lists the prefixes for the business elements managed by Business Impact Manager.

Table 1. Prefixes for business element names

Prefix

Business element

SRVO-

ServiceOffering

BP-

BusinessProcess

SRVS-

ServiceSubscriber

ORG-

Organization

BU-

BusinessUnit

LOB-

Line of business (LOB)

DEP-

Department

CUS-

Customer

HGRP

HierarchicalGroup

In addition to a Name, each element is also given a DisplayName, which is easier to read and understand. The DisplayName does not include the element prefix.

When you create topology elements using topology import datafiles or the Topology Builder, specify the DisplayName. The Global Manager automatically creates the Name by adding the prefix to the DisplayName.

When topology elements are created by other means, for example, through a custom adapter, the Name of the element must include the prefix while the DisplayName should not. Elements created using these methods must observe the naming conventions used by Smarts software.