Configuring Citrix Resource Launch in Workspace ONE Access

After configuring the Citrix Published Applications page, configure network IP ranges for resource launch. You can specify whether users' application or desktop launch traffic (ICA traffic) from specific network ranges is routed through NetScaler or through a direct connection to the XenApp server. This enables you to serve the needs of users for both external and internal access to the Citrix resources in your deployment.

When a user launches an application or desktop from the Workspace ONE catalog, if the user's IP address falls in a network range configured for NetScaler, the ICA traffic is routed through NetScaler to the XenApp server. If the IP address falls in the direct connection range, the ICA traffic is routed directly to the XenApp server.