VMware Workspace ONE Access supports Citrix deployments that include NetScaler Gateway. NetScaler Gateway is typically used to provide external access to XenApp or XenDesktop applications or desktops.

If your Citrix deployment includes a NetScaler Gateway appliance, you can configure VMware Workspace ONE Access with the appropriate settings so that when users launch Citrix resources, the traffic is routed through the NetScaler Gateway appliance to the XenApp server. In the VMware Workspace ONE Access console, for each XenApp farm, specify the Secure Ticket Authority (STA) server associated with the NetScaler Gateway appliance. The STA server is used to generate and validate STA tickets during the application launch process.

You can also set policies on client network IP ranges that specify whether launch traffic is routed through NetScaler Gateway to the XenApp server or whether it is routed directly to the XenApp server. This allows you to meet both external and internal access needs.

Note: VMware Workspace ONE Access also supports Citrix Secure Gateway. The configuration steps in this section are applicable to both NetScaler Gateway and Citrix Secure Gateway.
Note: To configure NetScaler Gateway in VMware Workspace ONE Access, you must use Integration Broker 2.4 or later.