For failover, your enterprise can clone the workspace-va virtual appliance to create multiple virtual appliances of the same type to distribute traffic and eliminate potential downtime.

Using multiple workspace-va virtual appliance improves availability, load balances requests to Workspace ONE Access, and decreases response times to the end user.


  • An external database must be set up in order to add additional workspace-va virtual appliances.
  • The virtual appliance must be configured behind a load balancer. Make sure that the load balancer port is 443. Do not use 8443 as this port number is the Workspace ONE Access administrative port and is unique to each virtual appliance.
  • VMware vSphere Client or vSphere Web Client is required to clone the virtual appliance and to access the cloned virtual appliance to configure networking.


  1. Power off the workspace-va virtual appliance that is being cloned.
  2. Right-click the virtual appliance that is being cloned, and click Next.
  3. Enter the name you want to use to identify this cloned virtual appliance. The name must be unique within the virtual appliance folder.
  4. Select the host or cluster on which to run the cloned virtual appliance.
  5. Select the resource pool in which to run the virtual appliance and click Next.
  6. Select the datastore location where you want to store the virtual appliance files.
  7. Select the format for the virtual appliance's disks. This should be the same format as the source. Click Next.
  8. Select Do not customize as the guest operating system option.
  9. Review the options you selected. If the information is correct, click Finish.


The cloned virtual appliance is deployed. You cannot use or edit the virtual appliance until the cloning is complete.

What to do next

Assign an IP address to the cloned workspace-va before you power up the machine and add the new virtual appliance to the load balancer.