The Workspace ONE Access log files can help you debug and troubleshoot. The log files that follow are a common starting point. Additional Workspace ONE Access service logs can be found in the logs directory. For Workspace ONE Access connector log-file information, see the Installing Workspace ONE Access Connector guide.
|Component||Location of Log File||Description|
|Workspace ONE Access Service Logs||/opt/vmware/horizon/workspace/logs/horizon.log||Information about activity on the service, such as entitlements, users, and groups.|
|Configurator Logs||/opt/vmware/horizon/workspace/logs/configurator.log||Requests that the Configurator receives from the REST client and the web interface.|
A record of output messages related to update requests during an upgrade of Workspace ONE Access.
Linux. The files in the /opt/vmware/var/log/vami directory are useful for troubleshooting. You can find these files on all virtual machines after an upgrade.
|Apache Tomcat Logs||/opt/vmware/horizon/workspace/logs/catalina.log||Apache Tomcat records of messages that are not recorded in other log files.|