You can perform an online upgrade of the Workspace ONE Access service to a specific version instead of the latest available version, if required.
Prerequisites
- Ensure that you meet the prerequisites listed in appropriate version of the upgrade guide. You can access the upgrade guides from the Workspace ONE Access documentation center.
- Verify that the virtual appliance is powered on and functioning.
Procedure
- Log in to the Workspace ONE Access virtual appliance as the root user.
- Run the following updatemgr.hzn command.
/usr/local/horizon/update/updatemgr.hzn updateinstaller
- Run the following command to update the appliance to a specific version.
/usr/local/horizon/update/configureupdate.hzn provider --url https://vapp-updates.vmware.com/vai-catalog/valm/vmw/5C08B358-F782-11E1-8F08-78776188709B/newVersion
where
newVersion is the version to which you want to upgrade.
Messages that occur during the upgrade are saved to the update.log file at /opt/vmware/var/log/update.log.
- Restart the virtual appliance.
reboot
- Check the version of the upgraded appliance.
vamicli version --appliance
The new version is displayed.
- After you upgrade all the nodes in your Workspace ONE Access deployment, use the diagnostics dashboard to monitor system information health.
- Log in to the Workspace ONE Access console.
- Select .
- If your deployment consists of more than one Workspace ONE Access appliance, select the appliance you want to monitor.
- Check the status of the various services.
Results
The upgrade is complete.