Which Profile/Ownerships Work with Samsung Knox

Only certain combinations of Android and Knox plugin versions with device ownership and profile types are compatible to make devices work with Workspace ONE Assist.

	Android 8.0 with Knox versions earlier than 3.4.1	Android 9.0 with Knox versions earlier than 3.4.1	Android 10.0 with Knox 3.4.1 or later	Android 11.0 with Knox 3.4.1 or later
Work Profile	Not supported - Knox Service Plugin is not available.	Supported by enabling remote control within Profile Owner using the Knox Service Plugin and Premium Knox License. See How Do You Enable Remote Control with Samsung Knox Service Plugin.	Supported - remote control is enabled on the work profile by default.	Supported - remote control is enabled on the work profile by default.
Premium Work Profile	Not supported - Knox Service Plugin is not available.	Supported by enabling remote control within Profile Owner using the Knox Service Plugin and Premium Knox License. See How Do You Enable Remote Control with Samsung Knox Service Plugin.	Supported by enabling remote control within Profile Owner using the Knox Service Plugin and Premium Knox License. See How Do You Enable Remote Control with Samsung Knox Service Plugin.	Supported by enabling remote control within Profile Owner using the Knox Service Plugin and Premium Knox License. See How Do You Enable Remote Control with Samsung Knox Service Plugin.
COPE (personal side)	Supported - Assist pushed as an Internal app to the personal side can view and control the screen within the personal space ONLY.	Supported - Assist pushed as an Internal app to the personal side can view and the control the screen.	Supported - Assist pushed as an Internal app to the personal side can view and control the screen.	Not supported - Assist app can ONLY be installed within the Work Profile through the Managed Play Store and cannot view or control the personal side.
BYOD (personal side)	Not supported - Assist app can ONLY be installed within the Work Profile through the Managed Play Store and cannot view or control the personal side.	Not supported - Assist app can ONLY be installed within the Work Profile through the Managed Play Store and cannot view or control the personal side.	Not supported - Assist app can ONLY be installed within the Work Profile through the Managed Play Store and cannot view or control the personal side.	Not supported - Assist app can ONLY be installed within the Work Profile through the Managed Play Store and cannot view or control the personal side.