Feature support for Android devices can be categorized by enrollment type (legacy, COPE, BYOD, Fully-Managed), ownership (Personal, Work Profile), and whether the device is made by Samsung or not.
| Samsung Devices | |||||
| Enrollment Type | Ownership | Remote Management | OS Version | Assist Presence | Knox Plugin |
| Legacy | Device Administrator | Supported | Android 4.4 – 10.x | Provisioned as an internal application. | Not Required, but a Knox permission prompt is displayed one time. |
| Fully Managed | Device Owner | Supported | Android 4.4 and later | Provisioned as an internal application. | Not Required, but a Knox permission prompt is displayed one time. |
| BYOD | Personal Profile | Not Supported | n/a | n/a | n/a |
| Work Profile | Supported (view and control Work profile apps only) | Android 9.x | Provisioned as a public application from the play store. | Required, including a Premium Knox License Key to activate remote control APIs. | |
| Android 10.x | Provisioned as a public application from the play store. | Not Required for non-premium work profiles. | |||
| COPE | Personal Profile | Supported | Android 9.x ONLY | Provisioned as an internal application. | Required, including a Premium Knox License Key to activate remote control APIs. |
| Android 10.x | Provisioned as an internal application. | Not Required for non-premium work profiles. | |||
| Work Profile | Supported (view and control Work profile apps only) | Android 9.x and 10.x | Provisioned as an internal application. | Not Required for non-premium work profiles. | |
| Android 11 and later | Provisioned as a public application from the play store. | Not Required for non-premium work profiles. | |||
| Non Samsung Devices (with OEM-signed Assist Service) | |||||
| Enrollment Type | Ownership | Remote Management | OS Version | Assist Presence | Knox Plugin |
| Legacy | Device Administrator | Supported | Android 4.4 – 10.x | Provisioned as an internal application. | n/a |
| Fully Managed | Device Owner | Supported | Android 4.4 and later. | Provisioned as an internal application. | n/a |
| BYOD | Personal Profile | Not Supported | n/a | n/a | n/a |
| Work Profile | Supported | Android 4.4 and later. | Provisioned as a public application from the play store. | n/a | |
| COPE | Personal Profile | Supported | Android 9.x and 10.x ONLY. | Provisioned as an internal application. | n/a |
| Work Profile | Supported | Android 9.x and 10.x. | Provisioned as an internal application. | n/a | |
| Android 11.x and later. | Provisioned as a public application from the play store. | n/a | |||
