Frequently Asked Questions for Android (Legacy) Migration

To help you better understand the Android (Legacy) migration, here are some commonly asked questions and best practices to make for a successful migation.

FAQ's

• When I enable Android enterprise in an organization group, does it affect my existing device administrator enrollments?

  • Current device administrator enrollments will remain enrolled and will receive all assigned profiles and apps. Enabling Android enterprise will affect new enrollments only; when a new Android enterprise-capable device enrolls it will use Android enterprise. If a device is not Android enterprise capable, it will enroll using device administrator.

• Can device administrator and Android enterprise co-exist in the same UEM console?

  • Device administrator enrollments and Android enterprise enrollments can co-exist in the same organization group. Profile management is separated as Android and Android (Legacy) for Android enterprise and device administrator enrollments respectively.

    Additionally, with UEM console v9.2.0+ it is possible to override Android enterprise enrollments at specific organization groups, or even limit it to specific smart groups.

• Can I use Product Provisioning with Android enterprise?

  • Product Provisioning is supported on Fully Managed devices.

• Are OEM-specific management capabilities available on devices enrolled through Android enterprise?

  • OEM-specific management capabilities are possible through OEMConfig. OEMs such as Samsung and Zebra have created public apps that can be added to the Workspace ONE UEM console. These apps provide app configuration key-value pairs that can alter device capabilities.

• Does Workspace ONE Assist work with Android Enterprise?

  • Workspace ONE Assist is compatible with all Android Enterprise enrollment options.

• Can new customers use Android (Legacy)?

  • New Workspace ONE UEM customers must setup Android Enterprise to deploy Android devices.

  • Existing customers can disable and re-enable Android (Legacy) as desired.

Best Practices for Android (Legacy) Migration

When to migrate to Android Enterprise is at the discretion of your business needs and timing of the actual migration depends on you organization's use cases. Here are a few considerations:

• If your current devices are unlikely to receive Android 10, or the OS updates are controlled by your organization, it is not necessary to migrate these devices. You can deploy Android enterprise for newly purchased devices.

• BYOD devices are the most vulnerable as end users are likely to update their devices to the latest operating system. A migration from device administrator to work profile can be achieved using the Android Legacy Migration feature in the Workspace ONE UEM console. To get started, see Migrating to Work Profile From Android (Legacy) Using Migration Tool.