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VMware Workspace ONE XR Hub | 19 DECEMBER 2023

Check for additions and updates to these release notes.

What's in the Release Notes

VMware Workspace ONE XR Hub is a companion to Workspace ONE Intelligent Hub that provides an enterprise experience and cross-platform native launcher for Virtual Reality (VR) devices. XR hub provides secure and simple access to corporate applications and content on a wide variety of standalone eXtended Reality (XR) devices.

XR Hub works with Workspace ONE UEM to provide secure access to native VR, remote VR, WebXR, Web, SaaS, and VDI applications and shared device check-in/check-out functionality. XR Hub can also be used with Workspace ONE Access to provide advanced authentication and unified application catalog purposes.

This page contains a summary of the new capabilities, issues that have been resolved, and known issues that have been reported in each release over the last 12 months.

Workspace ONE XR Hub 23.11

New Features

  • Workspace ONE Unified Endpoint Management (UEM) logging integration

  • Workspace ONE Intelligence integration

  • HTC VIVE tutorial video access from the XR Hub Menu

  • Support for Pico CloudXR client with XR Hub

  • Various bug fixes and performance enhancements

  • Support for Meta Quest 3

Minimum Requirements

  • XR Devices

  • XR Hub Configuration & XR Device Management

  • Unified Application Catalog

  • Remote Rendering and VR App Streaming

    • NVIDIA CloudXR v3.1+ (CloudXR client included in downloads)

    • (Optional) XR Hub Cloud Link (Tech Preview)

    • (Optional) VMware Horizon (Tech Preview)

  • Single Sign-On

  • Per App VPN

    • VMware Workspace ONE Tunnel

    • VMware Unified Application Gateway (UAG)

    • See the XR Hub VMware Interoperability Matrix for the list of supported versions.

Resolved Issues

  • Fix Quest kiosk mode getting stuck in boundary setup

  • Fix passthrough mode issue where 3D environment still appeared

Known Issues

  • Kiosk mode is in Tech Preview for Meta Quest devices as Meta does not support a native Kiosk Mode for Meta Quest devices.

  • VMware implements some of the typical Kiosk mode functionality for Meta Quest devices with XR Hub, but the following limitations should be noted:

    • Kiosk Mode requires “developer mode” physical access to the device to run ADB commands.

    • XR Hub requires delegated administration rights from Workspace ONE UEM.

    • There might be a delay between device boot and triggering of kiosk mode.

    • Access to Wi-Fi and Bluetooth settings are blocked after kiosk mode is triggered.

  • XR Hub keyboard does not work with Horizon desktops and apps. Awaiting fix in Horizon 23.11.

  • Meta Quest 2 controllers appear when using a Meta Quest 3.

Workspace ONE XR Hub 23.07

New Features

  • XR Hub compatibility with Quest for Business enrollment into Workspace ONE UEM

    • Quest for Business enrollment caveats.

      • Meta's Quest for Business platform is still currently in open beta.

      • Kiosk mode still requires "developer mode" access to the device to run ADB commands which enable required settings. See Known Issues.

  • Kiosk mode performance improvements; continues to be in Tech Preview for Meta Quest devices.

  • Single Sign-On (SSO) and Check-In / Check-Out (CICO) improvements.

  • App entitlement display and app transitioning improvements.

  • Spatial window, pointer, keyboard, and localization improvements.

  • Various bug fixes and performance enhancements.

Minimum Requirements

  • XR Devices.

  • XR Hub Configuration & XR Device Management.

  • Unified Application Catalog.

  • Remote Rendering and VR App Streaming.

    • NVIDIA CloudXR v3.1+

    • (Optional) XR Hub Cloud Link (Tech Preview)

    • (Optional) VMware Horizon (Tech Preview)

  • Single Sign-On.

  • Per App VPN.

    • VMware Workspace ONE Tunnel.

    • VMware Unified Application Gateway (UAG).

    • See the XR Hub VMware Interoperability Matrix for the list of supported versions.

Resolved Issues

  • Quest passthrough mode.

  • Quest kiosk mode performance.

  • Application entitlement display controls.

Known Issues

  • Kiosk mode is in Tech Preview for Meta Quest Pro and Meta Quest 2 as Meta does not support a Native Kiosk mode for Meta Quest devices.

  • VMware implements some of the typical Kiosk mode functionality for Meta Quest devices with XR Hub, note the following limitations.

    • Kiosk Mode requires “developer mode” access to the device in order to run ADB commands.

    • XR Hub requires delegated administration rights from Workspace ONE UEM.

    • There might be a delay between device boot and triggering of kiosk mode.

    • Access to Wi-Fi and Bluetooth settings are blocked after kiosk mode is triggered.

  • Bug: Keyboard does not work with VMware Horizon applications.

Workspace ONE XR Hub 23.04

New Features

Minimum Requirements

XR Devices.

XR Hub Configuration & XR Device Management.

Unified Application Catalog.

Remote Rendering and VR App Streaming.

  • NVIDIA CloudXR v3.1+

  • (Optional) XR Hub Cloud Link (Tech Preview)

  • (Optional) VMware Horizon (Tech Preview)

Single Sign-On.

Per App VPN.

  • VMware Workspace ONE Tunnel.

  • VMware Unified Application Gateway (UAG)

  • See the XR Hub VMware Interoperability Matrix for the list of supported versions.

Resolved Issues

We are always working to improve Workspace ONE XR Hub with every release. There are no major bug fixes to report.

Known Issues

  • Kiosk mode is in Tech Preview for Meta Quest Pro and Meta Quest 2 since Meta does not support native kiosk mode for Meta Quest devices.

  • VMware implements some of the typical kiosk mode functionality for Meta Quest devices with XR Hub, but the following limitations must be noted:

    • Kiosk mode requires “developer mode” access to the device in order to run ADB commands.

    • XR Hub requires delegated administration rights from Workspace ONE UEM.

    • There might be a delay between device boot and triggering of kiosk mode.

    • Access to Wi-Fi and Bluetooth settings are blocked after kiosk mode is triggered.

  • Bug: Passthrough mode does not work on Meta Quest Pro.

  • Bug: Keyboard does not work with VMware Horizon applications.

Support Contact Information

Submit a ticket via the My Workspace ONE portal for support.

Download Instructions

  • To download XR Hub, log in to my.workspaceone.com

    • If necessary, scroll and select Workspace ONE XR Hub

    • If necessary, choose Platform: Android, then select the App Version: that corresponds to the release, and then Console Version: All

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