Latest Release - April 2021

What's in the Release Notes

Release notes cover the following topics.

What's New in the April 2021 Release

App Approval Justification Field for Windows Hub

Hub Services implemented support for an app approval justification field flow as a Workspace ONE Intelligent Hub App catalog capability for Windows. When an end-user requests an app that requires approval from the Catalog tab, the user will be prompted by a modal to submit their business justification reason in the field provided.

Note: This will be supported on Hub for Windows version 21.05

Updated Support for Workspace ONE Intelligent Hub for Windows Favorites and App Catalog tabs

Hub Services provides support for an upgraded Angular 10 App Catalog and Favorites tab for Windows. Favorites now appears as its own tab when it is enabled. End-users can view, organize, and launch their favorited apps from the Favorites tab. In the App Catalog tab, end-users can access and launch native apps, Web apps, Horizon apps, Citrix apps, and ThinApp packages. End-users can also search for apps, view app details, view categories, and perform other App Catalog capabilities. Both tabs reflect the latest style design elements.

Note: This will be supported on Hub for Windows version 21.05

Removing Support for IE 11 on Workspace ONE Intelligent Hub Web and Hub Services Admin Console

Workspace ONE Intelligent Hub Web and the Hub Services console will no longer support Internet Explorer 11 (IE 11) after April 30th, 2021. For the best user experience and to continue to receive new feature updates, we recommend admins and users to use the following browsers to access the Intelligent Hub on Web and Hub Services console:

  • Chrome
  • Safari
  • Firefox
  • Edge (Chromium based)

See KB Article 83271

BETA: VMware Workspace ONE Experience Workflows

Workspace ONE Experience Workflows is the evolution of the VMware Workspace ONE mobile flows product. Experience Workflows is powered by Dell Boomi and connects to different business systems to create notifications in Workspace ONE Intelligent Hub, Users can take actions against the business system from within Intelligent Hub. You can use turnkey out-of-the-box integration packs built by VMware. You can also build your own custom connectors and processes using Boomi’s no-code platform and deploy them with Workspace ONE. Customers who are licensed for Workspace ONE Advanced, Enterprise, or Workspace ONE mobile flows can participate in this beta. In order to get access to the beta, please contact your account manager or support.

Custom Tab for Web

A Custom tab can be configured and enabled for the Workspace ONE Intelligent Hub on the Web browser view. Admins can add a custom tab that links to their company website or to another resource that they want to share with users. To add a custom tab on the Web, navigate to Custom Tab on the Hub Services console. Enable the Custom Tab feature and then enable it for Web. Admins can define the tab’s title, add the URL of the destination, and select whether the custom tab displays in the first or last position in the Workspace ONE Intelligent Hub Web navigation bar. Admins can also choose to open the link in a new browser tab or in an iFrame embedded inside the Intelligent Hub Web. If admins choose to open the link in an embedded iFrame, a preview of that view is provided to allow admins to ensure that the link will load correctly in an iFrame.

New For You UI: Links, Images, and Videos

Hub Services notification cards in For You can now support displaying a banner in the card containing an image or video. Link objects are now also supported in the notification. Link objects are a new element that can be used to display one or more (up to 10) links inside of a notification card. In order to add one of these elements to the notification, you will need to use the banner or links payload in the body of the notification API call. These new elements are currently not configurable through the notification builder in the admin UI and are only available through API invocation.

Resend Return to Work Notifications Admins can resend previously created Return to Work notifications to ensure that new users added to a target audience group receive the Health Attestation survey. The expiration date of the notification can also be updated to a new date if desired. When a sticky notification is resent, both existing users and new users will see the sticky notification at the top of the For You page in the Workspace ONE Intelligent Hub app and changes to the expiration date will apply. To resend a Return to Work notification, navigate to the Notification List in the Notifications tab on the Hub Services console. Intelligent Hub Pixelated Splash Screen Fix The Intelligent Hub splash screen logo no longer appears blurry or pixelated. On the Hub Services console, the company logo tooltip is updated to guide admins and offer a better understanding of image support

First Time User Experience Introduction Screens can be Disabled

While the first-time user experience screens included in Workspace ONE Intelligent Hub’s enrollment process can help introduce high-level capabilities of Workspace ONE Intelligent Hub such as App Catalog, People, and Notifications to new users, we understand there exists situations where admins might want to turn off the introduction screens. Introduction screens are on by default. Admins can disable them by navigating to the System Settings page in the Hub Services console.  

Onboarding Template Enhancements

As part of the Day0 Onboarding Experience, admins can now enable the full App Catalog experience and Custom home tab for pre-hires via the Onboarding Hub Template. This allows admins to customize and extend the App Catalog experience with features like the Promotions banner that will only apply to the pre-hire user group. In addition, admins can define a Custom Tab to an onboarding-specific website for the Intelligent Hub mobile apps. To configure this, navigate to the Hub Services admin console and create a ‘New Version’ of the App Catalog or Custom Tab and save it. Apply the newly created pre-hire versions to the Onboarding Template by going to Templates > Onboarding > Edit Template and Save.


Web Browser Supported

  • Mozilla Firefox, latest version

  • Google Chrome 42.0 or later

  • Safari 6.2.8 or later

  • Microsoft Edge, latest version

VMware Product Interoperability Matrix provides details about the compatibility of current and previous versions of VMware products and components.


Hub Services is available in the following languages

English Arabic
Czech Danish
German French
Spanish Italian
Dutch Japanese
Korean Hebrew
Polish Brazilian Portuguese
Swedish Turkish
Russian Simplified Chinese
Traditional Chinese  


Workspace ONE Intelligent Hub App and Hub Services documentation is in the  Workspace ONE Documentation center.

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