You can view collection state and status information for a adapter object in the vRealize Operations Manager user interface. This information can help you diagnose and troubleshoot adapter problems.

About this task

You can also view important metrics, statistics, and license information for Horizon adapter instances on the Horizon Adapter Self Health dashboard. See Horizon Adapter Self Health Dashboard.

Procedure

  1. Log in to the vRealize Operations Manager user interface with admin privileges.
  2. Click the Administration tab and click Environment Overview.
  3. Expand Adapter Instances and click Horizon Adapter Instance.

    Horizon adapter instance objects appear on the List tab in the right pane.

  4. Point to the icon in the Collection State column to see whether vRealize Operations Manager should be collecting data for the adapter instance object.

    The collection state indicates whether vRealize Operations Manager should be collecting data for the object.

    Option

    Description

    Collecting

    Object is set to collect data.

    Not Collecting

    Object is set to not collect data.

    Starting

    Collection is starting.

    Stopping

    Collection is stopping.

    Updating

    Object is being updated.

    Failed

    Object configuration problem.

    In Maintenance

    Object is in scheduled maintenance.

    In Maintenance (Manual)

    Object is in manual maintenance.

    Removing

    Object is being removed.
  5. Click the icon in the Collection State column to view more information about the collection state.

    Option

    Description

    Adapter Instance

    Name of the adapter instance.

    Collector Name

    Name of the collector on which the adapter instance is running.

    Last Heartbeat

    Amount of time since vRealize Operations Manager received a heartbeat message from the adapter instance. A long period of time might indicate a connection problem.

    Heartbeat Sleep Time

    Heartbeat sleep time value, which determines the interval between heartbeat messages. The default heartbeat sleep time value is 10 seconds.

    Status

    Status message from the collector.

    Last Collection Time

    Amount of time since the end of the last collection cycle and the number of metrics that the adapter instance collected during that cycle.

    Last Collection Duration

    Length of time of the last collection cycle.

    Metric Sparklines

    Graphical representations of the last collection cycle duration and the number of metrics and objects that the adapter collected during that cycle.
  6. Point to the icon in the Collection Status column to see whether vRealize Operations Manager is receiving data for the adapter instance object.

    The collection status value indicates whether vRealize Operations Manager is receiving data for the object. An object has a status value only if its collection state is Collecting.

    Option

    Description

    Data Receiving

    vRealize Operations Manager is receiving data for the object

    Old Data Receiving

    Data is not current. The most recent value is at least five monitoring cycles old.

    No Data Receiving

    The adapter instance is collecting data, but vRealize Operations Manager has not received data for the object.

    None

    vRealize Operations Manager or collection was recently started and no data has been received for five monitoring cycles.

    Unknown

    Status of the object is not known.

    No parent object monitoring

    The adapter instance object is stopped.

    Collection down

    Collector or adapter instance is not operational.

What to do next

If you discover problems with a Horizon adapter instance, you can check the log files for error messages. See Horizon Collector and Horizon Adapter Log Files.