vRealize True Visibility Management Pack for ServiceNow
15 APR 2021 | Build 17869143
06 OCT 2020 | Build 17002634
What's in the Release NotesThe release notes cover the following topics:
- About vRealize True Visibility Management Pack for ServiceNow
- Before You Begin
- Known Issues/Limitations
The VMware vRealize® True Visibility™ Management Pack for ServiceNow is an embedded adapter for vRealize Operations (vROps) that contextualizes vRealize data by collecting ServiceNow CMDB configuration items (CIs) and mapping those vRealize objects based on a user-defined schema.
|4.0.0||15 APR 2021||
Added CMDB population and synchronization
Improved alert synchronization with option for creating alerts, events or incidents
|3.0.0||06 OCT 2020||Initial General Availability release for VMware vRealize® True Visibility™|
For more information, see the product documentation.
|vROps Requirements||ServiceNow Requirements|
vRealize Operations 7.x or 8.x
|All ServiceNow supported versions (Kingston+)|
|Connection||vROps hostname or IP address||
A ServiceNow host address
A configuration file (see: Creating a Configuration File (ServiceNow)
Note:ServiceNow calls are made to theTable API and CMDB Meta API.
The following known issues/limitations exist for the currently-released version of the Management Pack:
- This product supports only a single adapter instance/single ServiceNow target.
- Proxies are not supported.
- CMDB Sync is not compatible with the ServiceNow Discovery Plugin.