The VMware vRealize® True Visibility™ Management Pack for ServiceNow is an embedded adapter for vRealize Operations (vROps) that contextualizes vRealize data by collecting ServiceNow CMDB configuration items (CIs) and mapping those vRealize objects based on a user-defined schema.
The Management Pack for ServiceNow provides the following notable features:
User-defined CMDB visibility in vRealize Operations
Automatically generated dashboards based on user-defined configuration
Known Issues / Limitations
This product supports only a single adapter instance/single ServiceNow target.
Proxies are not supported.
CMDB Sync is not compatible with the ServiceNow Discovery Plugin