One of the required configuration tasks for the Management Pack is to create a set of credentials in vROps.


  1. From the top navigation bar, select Administration . In the left panel, expand the Management category and select Credentials.
    Screen Shot 2019-07-31 at 1.00.51 PM
  2. Click theAdd add_icon  icon. In theManage Credentialwindow that appears, enter the following information, then clickOK:

    Screen Shot 2019-07-31 at 1.03.16 PM
    • Adapter Type: ServiceNow
    • Credential name: A name for this set of Management Pack credentials
    • User Name: The  ServiceNow user name for your LPU
    • Password: The ServiceNow password for your LPU

What to do next

Creating an Adapter Instance (ServiceNow)