If you encounter problems when running or using Update Manager, you can use a troubleshooting topic to understand and solve the problem, if there is a workaround.
Update Manager Client Interface Remains Visible in the vSphere Web Client After Uninstalling Update Manager Server Update Manager server, the Update Manager tab might remain visible in the vSphere Web Client . Connection Loss with Update Manager Server or vCenter Server in a Single vCenter Server System Update Manager plug-in and the Update Manager server or vCenter Server system might get interrupted. Gather Update Manager Log Bundles Update Manager server for diagnostic purposes. Gather Update Manager and vCenter Server Log Bundles Update Manager server and vCenter Server are installed on the same computer, you can gather information about recent events on the Update Manager server and vCenter Server system for diagnostic purposes. Log Bundle Is Not Generated Update Manager log bundle might not be generated. Because of limitations in the ZIP utility that Update Manager uses, the cumulative log bundle size cannot exceed 2 GB. If the log exceeds 2 GB, the operation might fail. Host Extension Remediation or Staging Fails Due to Missing Prerequisites No Baseline Updates Available Update Manager downloads from the VMware and third-party websites. All Updates in Compliance Reports Are Displayed as Not Applicable All Updates in Compliance Reports Are Unknown VMware Tools Upgrade Fails if VMware Tools Is Not Installed Update Manager upgrades only an existing installation of VMware Tools in a virtual machine running on a host of version ESXi 5.x or later. ESXi Host Scanning Fails ESXi hosts might fail. ESXi Host Upgrade Fails The Update Manager Repository Cannot Be Deleted Update Manager server, you might want to delete the Update Manager repository.Incompatible Compliance State
