If you have existing license keys in your vCenter license inventory that have upgrade keys available in Customer Connect, use the generated recommendation .CSV file report to upgrade your assets manually, change your license assignments, and remove the outdated keys from your vCenter license inventory.
When you add license keys to your vCenter license inventory that the system proposes on the Add license keys page of the Synchronize Licenses wizard, and after you complete the wizard, you update your vCenter license inventory with new license keys that must upgrade some old keys in your vCenter license inventory. To complete the upgrade process for the old keys in your vCenter license inventory with new keys from Customer Connect, you must manually remove the keys that the Upgraded_License_Keys.csv report indicates as inactive.
Verify that you have the Upgraded_License_Keys.csv report that is only available to download on the Ready to complete page of the Synchronize Licenses wizard.
- Click .
- Expand Licensing and click Licenses.
- Select the Licenses tab.
- Open your Upgraded_License_Keys.csv file and locate the Inactive Key in Use in vCenter column.
- View the inactive key in the .CSV file, select that same key in the Licenses tab in the vSphere Client, click the Remove Licenses icon, and click Yes.
You can only remove a license if it is not assigned.The license key is no longer in your vCenter license inventory.
What to do next
To use product features, assign the licenses to assets after you add your license keys to your vCenter license inventory.