When you install or run software in a virtual machine, the virtual machine appears to stop responding. The problem occurs early when you run an application. You can resolve the issue by temporarily disabling acceleration in the virtual machine.

The Disable acceleration option slows down virtual machine performance, so use it only to solve the issue caused by running the application. After the application stops encountering problems, deselect Disable acceleration. You might be able to run the application with acceleration.

You can enable and disable acceleration when the virtual machine is running.


  1. Right-click a virtual machine in the inventory and select Edit Settings.
  2. Click the VM Options tab and expand Advanced.
  3. Select Disable acceleration.
  4. Click OK.


You can install or run the software successfully.