ServiceNow users may face string limit issues when the maximum limit is exceeded. For such cases, change the system property as follows.

Problem

ServiceNow users can face issues when the string limit exceeds 32MB.

Cause

This problem occurs when the string limit exceeds the max, the user will get an error log "String object would exceed the maximum permitted size of 33554432”.

Solution

The user should change the system Property “x_vmw_cloudservice.apiPageSize” value from 200 to 100.