The Configure and Run Import Jobs section describes the jobs that are automatically scheduled at the time of installation. You can update the default schedule as required. You can also run these jobs manually (on-demand).

However, exercise caution while changing the default configuration or manually running the jobs as data corruption or loss can occur.

Note:

The Scheduled Jobs and System logs functionality will only be visible to the ServiceNow system administrator.

Caution:

Import jobs must configure and run in the order they appear in the following table. Manual (on-demand) execution of these jobs must also follow this order. Failure to follow this order can cause the data corruption or loss.

This table describes the import jobs.

Scheduled Import Jobs

Description

vRA Generate API Token

Generates an authentication token when vRealize Automation is registered. This job gets auto-updated based on the defined schedule.

vRA Import Project

Imports projects from vRealize Automation into ServiceNow as projects.

vRA Import Catalog

Imports catalog items from vRealize Automation into ServiceNow as catalog items.

vRA Import Resources and CMDB

Imports deployments and resources from vRealize Automation into ServiceNow so that users can view the resources they own on the portal. By default, the job execution time is set to 23.59.00 PDT midnight. The system administrator can change the execution time as per their requirement. VMware recommends that you should not run this job frequently and always run it during off-peak hours.

vRA Delete Queue

Deletes the scheduled import queues that are older than the interval specified.

vRA Reconcile Actions

While importing the day-2 actions from the vRA, if any day-2 actions is removed from the vRA, then it will be removed from the ServiceNow.

vRA Thread Limit

Runs every second to process a limited number of topics from the Job Queue table. Note that the user need not activate, deactivate, or run this job manually. This job is automated to activate or deactivate based on certain conditions.

vRA Thread Limit Maximum

By default, the scheduled job runs every Friday at midnight and can be configured based on requirements. This scheduled job will maximize the vRA thread limit to the default value of 16 (value set from the system property “x_vmw_cloudservice.vRAThreadUsed_Maximum”) considering less load on the system during weekends. This allows the customer to avoid configuring the vRA thread system property manually.

vRA Thread Limit Minimum

By default, the scheduled job runs every Sunday at midnight and can be configured based on requirements. This scheduled job will minimize the vRA thread limit to the default value of 8 (value set from the system property “x_vmw_cloudservice.vRAThreadUsed_Minimum”) when the system is under normal load. This allows the customer to avoid configuring the vRA thread system property manually.

vRA Telemetry Data Push

This scheduled job will run only when the user has provided his consent as Yes in the telemetry pop-up and the “x_vmw_cloudservice.customer_consent_value” system property value is “true”. The scheduled job will import the telemetry data from VMware vRealize Automation ITSM Application for ServiceNow to VMware. By default, this scheduled job runs every midnight.