It is mandatory to create a snapshot of each node in a cluster before you update a vRealize Operations cluster. Once the update is complete, you must delete the snapshot to avoid performance degradation.

For more information about snapshots, see the vSphere Virtual Machine Administration documentation.


  1. Log into the vRealize Operations Administrator interface at https://<primary-node-FQDN-or-IP-address>/admin.
  2. Click Take Offline under the cluster status.
  3. When all nodes are offline, open the vSphere client.
  4. Right-click a vRealize Operations virtual machine.
  5. Click Snapshot and then click Take Snapshot.
    1. Name the snapshot. Use a meaningful name such as "Pre-Update."
    2. Uncheck the Snapshot the Virtual Machine Memory check box.
    3. Uncheck the Ensure Quiesce Guest File System (Needs VMware Tools installed) check box.
    4. Click OK.
  6. Repeat these steps for each node in the cluster.

What to do next

Start the update process as described in Install a Software Update.