このセクションでは、コントローラのスクリプトを使用してログをアップロードする手順について説明します。
コントローラの attach2case.py スクリプトを使用してログをアップロードできます。スクリプトを実行する前に、次を確認します。
API 認証用のユーザー単位またはアカウント単位のトークン。
コントローラが属するネットワーク上のフォワード プロキシ。
コントローラへのスーパー ユーザー アクセス。
注:
attach2case.py スクリプトは、/opt/avi/scripts ディレクトリにあります。
CLI 形式は次のとおりです。
User@Test-MacBook-Pro:~$ ssh [email protected] Avi Cloud Controller Avi Networks software, Copyright (C) 2013-2017 by Avi Networks, Inc. All rights reserved. Version: 17.1.8 Date: 2017-09-21 06:03:07 UTC Build: 9020 Management: 10.10.22.62/23 UP Gateway: 10.10.22.1 UP [email protected]'s password: The copyrights to certain works contained in this software are owned by other third parties and used and distributed under license. Certain components of this software are licensed under the GNU General Public License (GPL) version 2.0 or the GNU Lesser General Public License (LGPL) Version 2.1. A copy of each such license is available at http://www.opensource.org/licenses/gpl-2.0.php and http://www.opensource.org/licenses/lgpl-2.1.php Last login: Fri Oct 6 07:01:03 2017 from 10.10.221.61 admin@Test-Cntl:~$ admin@Test-Cntl:~$ cd /opt/avi/scripts admin@Test-Cntl:/opt/avi/scripts$ pwd /opt/avi/scripts admin@Test-Cntl:/opt/avi/scripts$ ls -l attach2case.py rwxrwx-- 1 root root 14187 Sep 21 06:03 attach2case.py root@Test-Cntl:/opt/avi/scripts# ./attach2case.py --help usage: attach2case.py [-h] [-c CONFIG] [-d] [-H HOSTNAME] [-i] [-p {http,https}] [-P] [-t TOKEN] CASE-NUMBER FILE [FILE ...] Attaches files to a case on the Avi Networks portal. positional arguments: CASE-NUMBER case number to attach files to FILE files to attach to the case optional arguments: -h, --help show this help message and exit -c CONFIG, --config CONFIG Path to configuration file (JSON) (default: None) -d, --debug Enable HTTP debug (default: False) -H HOSTNAME, --hostname HOSTNAME HTTP hostname (default: avinetworks.com) -i, --insecure Allow insecure SSL connections (default: False) -p {http,https}, --protocol {http,https} HTTP protocol (default: https) -P, --progress Display progress indicator (default: False) -t TOKEN, --token TOKEN API authentication token
スクリプトは次のように実行できます。
/opt/avi/scripts/attach2case.py -H avinetworks.com -t -P -p https <case#> </code></pre> **Example** admin@Test-Cntl:/opt/avi/scripts$ sudo su [sudo] password for admin: root@Test-Cntl:/opt/avi/scripts# ls -ltrh /home/admin/test total 5.4G -rwxrwxrwx 1 admin admin 3.5G Oct 6 06:44 test.tar.gz -rwxrwxrwx 1 admin admin 2.0G Oct 6 06:47 controller.pkg root@Test-Cntl:/opt/avi/scripts# ./attach2case.py -H avinetworks.com -t -P -p https 3763 /home/admin/test/controller.pkg 100% root@Test-Cntl:/opt/avi/scripts# ./attach2case.py -H avinetworks.com -t -P -p https 3763 /home/admin/test/test.tar.gz 100% Attaches files to a case on the Avi Networks portal. </code></pre> ## What Data Are Collected in Tech Support Logs As the Avi Vantage system has evolved functionally over time, so too have the number of tech support log _types_ and the data captured in each. Ten tech support types appear below. The debuglogs type captures Controller-specific debugging data; all other types capture data associated with their self-explanatory name. clustering metricslogs debuglogs placement portal serviceengine upgrade virtualservice gslb pool The logs collected through the shell command show tech-support debuglogs contains all the relevant Controller logs from the previous and current partition from all the nodes in the cluster; this command is a superset of other show tech-support [clustering, upgrade, placement, portal, metricslogs, gslb] commands. The two exceptions are 1. show tech-support virtualservice </code> collects the additional show-command output listed below for a given virtual service, along with SE logs for SEs onto which the virtual service has been placed, and the Controller logs from all the nodes in the current partition. * show virtualservice * show virtualservice <key> * show virtualservice <key> detail * show virtualservice <key> tcpstat * show virtualservice <key> dnstable * show virtualservice <key> internal * show virtualservice <key> httpstats * show virtualservice <key> dosstat * show shardserver 2. show tech-support pool </code> collects the additional show-command output listed below for a given pool, along with SE logs for SEs onto which the virtual service has been placed, and the vs_mgr logs from all the Controller nodes in the current partition. * show pool * show pool <key> algo * show pool <key> connpool * show pool <key> connpool filter disable_aggregate se * show pool <key> debug - show pool <key> detail * show pool <key> detail filter disable_aggregate se * show pool <key> internal * show pool <key> internal filter disable_aggregate se * show pool <key> httpcache * show pool <key> httpcache filter disable_aggregate se * show pool <key> httpcachestats * show pool <key> httpcachestats filter disable_aggregate se * show pool <key> persistence * show pool <key> persistence filter disable_aggregate se * show pool <key> hmon * show pool <key> summary * show pool <key> vs * show pool <key> server detail * show pool <key> server detail filter disable_aggregate se * show pool <key> server summary * show pool <key> server internal * show pool <key> server internal filter disable_aggregate se * show pool <key> server hmonstat * show pool <key> server hmonstat filter disable_aggregate se If it is clear to the system administrator that a problem is associated with a particular virtual service, then capturing the virtualservice tech support log specific to that VS is best. Otherwise, the combination of debuglogs and serviceengine tech support logs is generally best.