Please view our Customer Support Guide on the User Exchange for more information about Technical Support: https://community.carbonblack.com/t5/Support-Zone/Guide-to-Carbon-Black-Customer-Support/ta-p/34324
For your convenience, Carbon Black Technical Support is available through several channels:
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Web: Carbon Black User Exchange - https://community.carbonblack.com
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Support Home Page: https://www.carbonblack.com/resources/support/
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Email: [email protected]
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Phone: 877.248.9098