This policy applies to customers with an active maintenance contract for Carbon Black EDR. The policy is the same for Carbon Black EDR Server and Carbon Black EDR sensors.
Carbon Black Hosted EDR servers are maintained and upgraded by Carbon Black and will always be on the latest version.
The intent of this policy is to provide consistent and predictable guidelines for product support throughout the product’s life cycle to allow our customers to strategically plan for upgrades and improve their security posture through consistent updates.
These terms apply to all Carbon Black EDR releases.
Related Carbon Black Product Life Cycle Support Policies:
