| About your login account |
- To use VMware Cloud services, you need a VMware account (VMware ID). You create one by registering at VMware Customer Connect either before or during the onboarding process.
- If your enterprise domain is federated and you are onboarding a service with your corporate account, you still need a VMware account linked to your corporate account so that you access billing information in the Organization.
- The VMware account you use to sign in to VMware Cloud Services is referred to as your cloud services account.
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| About VMware Cloud Organizations |
- VMware Cloud uses Organizations to provide controlled access to one or more services.
- You set up an Organization as part of the service onboarding process.
- When you set up an Organization, the business address of your Organization determines the currency in which you pay for the Organization's services.
- Your cloud services account can be associated with multiple cloud services and cloud Organizations.
- You manage your Organization, its resources and access to services through the Cloud Services Console.
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| About Organization roles |
- Organization roles define the level of permissions to the Organization's resources.
- Users of VMware Cloud Services can be assigned one of two Organization roles: an Organization Owner with full access, or an Organization Member with limited access to services and resources in the Organization.
- Onboarding a cloud service automatically grants you Organization Owner access. Managing access to an Organization services and resources requires you to have an Organization Owner role.
- After you complete the onboarding, you can invite users to the Organization in which you onboarded the service, and assign them Organization and service roles.
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| About service roles |
- VMware Cloud services come with a pre-defined built-in set of service roles that can be assigned to Organization Member users.
- Organization Owner users grant users access to cloud services according to the roles provided by each cloud service.
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| About your Organization's billing |
- Paid services purchased through VMware require a billing account. The billing account is created for each Organization during the service onboarding process. It is associated with a business address, selling unit, currency, and payment method.
- The business address you provide during service onboarding, must pass a validation check and comply with the validation rules. For more information, see What do I need to know about address validation.
- Paid services purchased through a non-VMware seller do not require a billing account. Billing information for these services can be accessed only through the seller's billing console.
- VMware Cloud services support the payment for services in various currencies using a credit card, funds, and promotional credits.
- An Organization can pay with a single currency. The address of the Organization determines the selling unit. The payment currency can be either the default currency determined by the business address, or a pre-approved exception.
- The currencies of the service subscription, the selling unit of the Organization, and the default payment method for the Organization must match.
- Once the service onboarding is completed and your billing account is created, you cannot change the currency selected for the Organization profile. To switch to a different currency, you must file a support ticket with VMware Customer Connect.
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