The Editing Service Provider page contains four tabs: General, Custom Fields, Certificates, and Proxy Config.


The only required text boxes are the Tenant Name and Administrator Name. Enter this information and any of the non-required text box data you want to maintain.

dt-Console Access:

  • Click Show Info to display the user name and password the Service Provider uses to log in to the dt-Console. The console is a web portal available on all appliances that you can use to run internal methods and functions, typically for troubleshooting.
  • Click Change Password to replace the current password with a new, randomly generated password. The password applies to all appliances for a single Service Provider.

Custom Fields

On the Custom Fields tab, enter any site-specific information you want to maintain. These are free-form text boxes with no data validation; the content is entirely up to you.


To enable a custom certificate, you upload three certificate files in Apache format: SSL Certificate, SSL Key, and CA Certificate.

To apply a Service Provider certificate:

  1. On the General Configuration page, click the Other Configuration link. The Editing Service Provider page displays.
  2. Click the Certificates tab.
  3. On the Certificates tab, browse for and select the follow three files:

    • CA Certificate: The public certificate from a certificate authority that was used to sign the Service Provider certificate. This file has a .pem or .crt extension.
    • SSL Certificate: The Service Provider’s public certificate, signed by the CA. This file has a .crt extension, which indicates that it is a certificate file.
    • SSL Key: The private key used to decrypt the Service Provider’s SSL certificate. This is needed for responding to certificate requests. This file has a .key file extension.
  4. Click Submit to upload the files.

To get the SSL Certificate file the Service Provider administrator must submit a certificate sign request to their certificate authority. Their certificate authority provides the administrator with a certificate file (.crt) which can be uploaded. For more information on how to get a signed certificate, contact the certificate authority.

Note: If the IP address or URL for the Service Center does not resolve to the service provider CN in their certificate, the service provider administrator might want to include in their certificate a Subject Alternative Name so that the Service Center’s URL accessed by web clients can be matched to the uploaded Service Provider certificate. For more details on how to add a Subject Alternative Name to the certificate, contact the certificate authority.

Proxy Config

This tab is used to set up vCenter Direct Access.