In the Operator portal, you can create Partners and configure the settings, so that the Partners can manage a group of Customers on their own.

Prerequisites

Only Operator Superusers, Standard Operators, and Business Specialist Operators can create a new Partner.

Note: As an Operator Super User, you can temporarily deactivate creating new partners by setting the system property session.options.disableCreateEnterpriseProxy to True. You can use this option when SASE Orchestrator exceeds the usage capacity.

Procedure

  1. Log into the VMware SASE Orchestrator as an Operator user. In the Operator portal, go to Customers & Partners > Manage Partners, and then click New Partner.
  2. On the New Partner page, enter the following details:
    Note: Click Next to go to the next section on the page. The Next button is activated only when you enter all the mandatory details in each section.
    Option Description
    Partner Information
    Name Enter the Partner name.
    Domain Enter the domain name of the Partner.
    SASE Support Access This option is selected by default and grants access to the VMware Support to view, configure, and troubleshoot the settings of the Partner.
    Grant Gateway Management Access Select the checkbox to allow the Partner to create and manage the Gateways.
    Location Enter relevant address details in the respective fields.
    Initial Partner Admin Account
    Username Enter the username in the [email protected] format.
    Password Enter a password for the Partner.
    Note: Starting from the 4.5 release, the use of the special character "<" in the password is no longer supported. In cases where users have already used "<" in their passwords in previous releases, they must remove it to save any changes on the page.
    Confirm Re-enter the password.
    First Name, Last Name, Phone, Mobile Phone Enter relevant details in the respective fields.
    Contact Email Enter the email address. The alerts on service status are sent to this email address.
    Default Properties
    Gateway Pool

    Click Add to select the SD-WAN Gateway Pool from the available list. After adding the SD-WAN Gateway Pools, you can click Edit to add or remove the pools.

    For more information on SD-WAN Gateway Pools, see Manage Gateway Pools.
    Software Image

    Click Add to select the Software Image from the available list. After adding the Software Image, you can click Edit to add or remove the images. For more information on Software Images, see Firmware and Software Images with New Orchestrator UI.
    Edge Licensing Click Add to select the SD-WAN Edge licenses from the available list. After adding the licenses, you can click Edit to add or remove the licenses. This option is available only when the value of System Property session.options.enableEdgeLicensing is set to True.
    Note: The license types can be used on multiple VMware SD-WAN Edges. It is recommended to provide the Partners with access to all types of licenses to match their edition and region. For more information, see Edge Licensing.
  3. Select the Add Another Partner checkbox, to create another new Partner, or directly click the Add Partner button.
    The new Partner name is displayed on the Manage Partners page. You can click the Partner name to navigate to the Partner portal and add more configurations to the Partner. For more information, see Configure Partner.