Polling groups for VoIP processes are used by VoIP Availability Manager to monitor the availability of VoIP process instances discovered on Avaya, Cisco, or Nortel devices. VoIP Availability Manager monitors the instances by probing the SNMP Resource MIB tables on the devices hosting the VoIP processes or by processing traps.

Default VoIP Process groups lists the default VoIP process polling groups, their matching criteria, and their settings. The matching-criteria target class for VoIP process polling groups is VoipProcess.

Table 1. Default VoIP Process groups

Polling group

Matching criteria

Settings

Critical Processes

VoipProcess attribute:

  • CreationClassName = VoipProcess

  • IsCritical = TRUE

  • IsKeyToApplication = FALSE

VoIP Polling - SNMP

Key Processes

VoipProcess attribute:

  • CreationClassName = VoipProcess

  • IsKeyToApplication = TRUE

VoIP Polling - SNMP

Non-Critical Processes

VoipProcess attribute:

  • CreationClassName = VoipProcess

  • IsCritical = FALSE

  • IsKeyToApplication = FALSE

VoIP Polling - SNMP

Voip Elements

VoipProcess attribute:

  • CreationClassName = VoipElement

VoIP Polling - SNMP