Client tools created to access VoIP Performance Manager data

Included in the BASEDIR/smarts/actions/client/voip directory in the VoIP Availability Manager installation area is a set of client tools created to access VoIP Performance Manager data. The VoIP client tools are described in VoIP client tools.

To use these client tools, a user must copy the entire voip directory as a subdirectory under the BASEDIR/smarts/actions/client directory in the Service Assurance Manager installation area from which the Global Console is invoked. Procedures for configuring VoIP client tools are provided in the VMware Smart Assurance VoIP Availability Manager Configuration Guide.

Table 1. VoIP client tools

Client tool script	Display name for tool	Target object	Opens a web browser and loads a URL that points to the VoIP Performance Manager drill-down display that contains the following:
viewAvayaNetworkRegion	Launch IP Network Region View	ConvergedCallManager (Avaya Call Manager)	“IP Network Region” performance metrics relevant to the target ConvergedCallManager object.
viewAvayaProcessor	Launch Processor View		“Processor” performance metrics relevant to the target ConvergedCallManager object.
viewAvayaDS1Service	Launch DS1Service View	DS1Service (Avaya Digital Signal 1 card)	Performance metrics relevant to the target DS1Service object.
viewAvayaMediaGateway	Launch Media Gateway View	GatewayService (Avaya Media Gateway application)	Performance metrics relevant to the target GatewayService object.
viewAvayaCLAN	Launch CLAN View	H323GateKeeper (Avaya Control LAN card)	Performance metrics relevant to the target H323GateKeeper object.
viewAvayaMedPro	Launch MedPro View	MediaProcessor (Avaya Media Processor card)	Performance metrics relevant to the target MediaProcessor object.
viewAvayaPortNetwork	Launch Port Network View	PortNetwork (A collection of Avaya Media Gateway port cards)	Performance metrics relevant to the target PortNetwork object.
viewCiscoRoutePattern	Launch Route Pattern View	CallManager (Cisco Call Manager)	“Route Pattern” performance metrics relevant to the target CallManager object.
viewCiscoLocation	Launch Location View		“Location” performance metrics relevant to the target CallManager object.
viewCiscoConfBridge	Launch Hardware Conference Bridge View		“Hardware Conference Bridge” performance metrics relevant to the target CallManager object.
	Launch Software Conference Bridge View		“Software Conference Bridge” performance metrics relevant to the target CallManager object.
viewCiscoMusicOnHold	Launch Multicast Music on Hold View		“Multicast Music on Hold” performance metrics relevant to the target CallManager object.
	Launch Unicast Music on Hold View		“Unicast Music on Hold” performance metrics relevant to the target CallManager object.
viewCiscoTranscoder	Launch Transcoder View		“Transcoder” performance metrics relevant to the target CallManager object.
viewCiscoMediaTermPoint	Launch Media Termination Point View		“Media Termination Point” performance metrics relevant to the target CallManager object.
viewCiscoProcessor-memory	Launch Processor and Memory View	CallManager (Cisco Call Manager)	“Processor and Memory” performance metrics relevant to the target CallManager object.
viewNortelPBX	Launch PBX View	SignalingService	“Nortel PBX” performance metrics relevant to the target SignalingService object. This view provides an overview of the Nortel PBX.
viewNortelServerDetails	Launch Server Details View	SignalingService	“Nortel Server Details” performance metrics relevant to the target SignalingService object.
viewNortelGatewayDetails	Launch Gateway Details View	GatewayService—Nortel Gateway Service running on the VGMC card	“Nortel Gateway Details” performance metrics relevant to the target GatewayService object.
viewNortelMediaCardDetails	Launch Media Card Details View	GatewayService—Nortel Gateway Service representing the VGMC card	“Nortel Media Card Details” performance metrics relevant to the target GatewayService object. Note: This view does not appear for MGC or signaling server cards.
viewVoipPM	Launch Voip PM View	VoipPerformanceManager	Opens a web browser and loads a URL that points to the VoIP Performance Manager “All Clusters Central” display.

Each VoIP client tool specifies a web browser and the URL associated with the target object. The name of a client tool indicates the category (view) of collected performance data that the tool will display for its particular target object. For example, the client tool named “Launch Hardware Conference Bridge View” displays a collection of hardware conference bridge performance data relevant to the selected Cisco CallManager object.

In a Global Console, when a target object is right-clicked, the Client Tools menu automatically lists the VoIP client tools that are available. The context filter is the mechanism that determines whether the VoIP client tool is listed as a selection choice in the Client Tools menu. If the context filter criteria is satisfied, the client tool is listed in the Client Tools menu. The context filter criteria for each tool is described in the VMware Smart Assurance VoIP Availability Manager Configuration Guide.